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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
October 19, 2021
The service department staff is top notch and makes me glad I bought a Subaru! glad I bought a Subaru! More
by FAIRLESSJ
Verified CustomerEmployees Worked With
Other Employees :
Jimmy Luong, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI, Danielle Kirker
October 19, 2021
I was pleased with the service experience overall. A little more expensive than I expected for a 5000 mile service. Is it really necessary to add “0il conditioners” to synthetic oil? little more expensive than I expected for a 5000 mile service. Is it really necessary to add “0il conditioners” to synthetic oil? More
by JAYPEDEMONTE1
Employees Worked With
October 19, 2021
Brought car in to have its 30000 mile service, checked in, talked about the recalls and service needed. Kept in contact with me throughout the day. Finished In a very reasonable amount of time. Thank you. in, talked about the recalls and service needed. Kept in contact with me throughout the day. Finished In a very reasonable amount of time. Thank you. :) More
by KBINCE
Employees Worked With
Im sorry, I can’t remember the name, jessy or jimmy I believe
October 19, 2021
David Jacob’s provided excellent, old fashion service yesterday as I dropped off my car for regular maintenance. He followed up with me and had my car ready at the promised time. Thank you for the excel yesterday as I dropped off my car for regular maintenance. He followed up with me and had my car ready at the promised time. Thank you for the excellent service, David!! More
by petronio.morales
Employees Worked With
David Jacobs
October 19, 2021
Made an appointment because my car alerted me it needed service. Ended up taking them 5 hours just to rotate my tires and top off my fluid. The long wait was completely unacceptable especially with an appo service. Ended up taking them 5 hours just to rotate my tires and top off my fluid. The long wait was completely unacceptable especially with an appointment More
by Cjadams321
Employees Worked With
David Jacobs
October 19, 2021
Jesse was informative and extremely friendly. The wait time was a little long, but not his fault. I know you’re short on staff on saturdays. time was a little long, but not his fault. I know you’re short on staff on saturdays. More
by laurenphillips1934
Employees Worked With
Jessy Lloyd
October 19, 2021
Samuel de la pena was wonderful and the service was great. Couldn’t have asked for more great. Couldn’t have asked for more More
by Jessie
Employees Worked With
October 19, 2021
The service staff here is always so helpful and I appreciate that. And I thoroughly explain to me what’s going on with my car which I also appreciate appreciate that. And I thoroughly explain to me what’s going on with my car which I also appreciate More
by sethdroth
Employees Worked With
