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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

October 20, 2021

Very professional, everyone courteous, work done thoroughly, timely, and efficiently. Well done, would recommend this shop. More

by tropica510
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 20, 2021

I have been coming to this location for service for almost 10 years I love the staff they are professional specially the advisor agent Kevin he’s willing to help and explain what I need and what keeps More

by muammar.albadani@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Great service, much quicker than the estimated time to complete a 30,000 mile service. More

by marperez1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

They were efficient and friendly. I feel the service here has improved a lot since coming. More

by Colette.T.mullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 20, 2021

Everyone is very helpful and professional. Service is always prompt and they answer all of my questions. More

by abbiarnold88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 20, 2021

Dave went the extra mile to help me with a front bumper problem. Courteous and fast More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 20, 2021

After having a major service, we drove off with new problems, but they went out of their way to identify the problems and fix them. They even kept the car a couple of extra days to be sure the problems More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Deeds, Jessy Lloyd
October 20, 2021

Great service, very responsive. Service was done even earlier than promised. Even provided transportation back and forth. More

by EBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

I was very pleased with the service. I like that Patrick was very responsive and got back to me in a timely manner about my stereo replacement. More

by Omar Bernabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Telephone system is very slow to navigate. Annoying. They accessed my trunk for spare tire but left it torn apart without putting it together again. More

by barnett891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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