Back

Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
Contact Dealership

4145 Broadway Auto Row

Oakland, CA

94611

Directions

By Type

Showing 3,975 reviews

October 21, 2021

They kept me informed and up to date. They made my life easier with rides and a loaner car. They explained the reasons they wanted to keep my car longer. They answered all my questions. More

by boppiess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Always dad and professional it’s a pleasure bringing my rav-4 to Downtown Oakland Toyota More

by DMurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Patrick was very helpful and polite. However, this Patrick was very helpful and polite. However, this process for reviewing the service is annoying and glitchy. More

by WHITNEYCOWING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Jesse was a pleasure to work with. He was great as a service representative. Thank you More

by nothanks0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 21, 2021

Very easy to get to, the service manager welcomed us and pulled everything up on the computer More

by kltexpress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 21, 2021

I had a good experience at downtown Toyota Subaru. The staff is very professional and courteous. More

by JEFF.DWEINMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
October 21, 2021

Efficient, friendly reps who walk though entire process. Accurate estimate. Shuttle service and coffee! Customer waiting are could use some work! More

by JOSHC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya *****, David Jacobs
October 20, 2021

Sam was very patient and helpful. He arranged the shuttle for me and explained what needed doing on my Prius. More

by Becky
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Vern is a great service coordinator and kept me informed and expedited my car repair More

by buckalewingking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

I called in because I needed to get one of my tires check out that were recently replaced because it was leaking air. I had to leave town that same day and despite not having an appointment they still took m More

by FPAREDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
...
257
...