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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

October 22, 2021

Kevin Goh your service advisor was great. He was personable, polite, knowledgeable and true to his commitment about when my vehicle would be ready. He is a real asset to your dealership. More

by WWELCH836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Got everything fixed properly, staff (Kevin) is very friendly and quite knowledgeable. Will let them continue. More

by BB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

I ordered a replacement key that I knew would be very expensive. The charge was $100 less. Thanks for an honest service department More

by Csicher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Pleasant service. Asked questions to learn the problem to solve. Gave a good quote and timeframe. Met those goals. When necessary, they provide a Lyft home and back. This time I waited and had free hot choco More

by david.robins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Deeds
October 22, 2021

It was ok would been nice if the salesmen would tell you it would take over 4-8 hours More

by SWORKSMACHINED
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

I am very happy the way they treat me at this dealer place. Everyone is professional! I give a plus to all of them especially to Daniel cus he really knows how he treat every one of his customer includi More

by bini_woek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

The service rep was responsive, thoughtful and friendly. He made it easy to contact him through text, always communicated clearly about what was happening. One of the best service experiences. More

by carlapgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 21, 2021

Mr ReadeWas very professional and handle my business very well. I appreciated the ride back to my home and then to get picked up again More

by SBRET18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

I have my Subaru Impreza serviced regularly and always have a good experience. I've been here at least 6 times for regular maintenance. The staff are always friendly and they take the time to explain what More

by LISA.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

Always quick and efficient service here. Never any issues when I come in for work More

by JJW38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd, Kriss Pashinyan
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