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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

October 24, 2021

I am grateful for a thorough job done that restored my car, for working with me on the total expense and for the use of the loaner car. I have engaged Downtown Toyota for 15 years and will continue. More

by Chris Bunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

The service advisor was very friendly and knowledgeable. He listened, and actually told me that even though I was thinking I should buy a new tires that after the inspection he thought the tires were great More

by melinda00000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

I think the guys at he dealership from Rich, Patrick, and the others worked on 10/23 al contributed to making feel comfortable and provided great service. More

by Ladykbilks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

The service and parts team at Downtown Toyota-Subaru of Oakland is super friendly and helpful! More

by aepicetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Great service from Jessy. He encouraged me to call or text him if any isssues More

by TheBarbaraClub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 23, 2021

They are professional and pleasant. The cost is consistent with the estimates and the repair work is timely. More

by sweetpotatapie05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 23, 2021

Both Patrick and Rich were extremely helpful in dealing with the insurance aspect of my service with an eye on making everything painless for me . The work on my car was exemplary and completed in a timely More

by kaye_jarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
October 23, 2021

Good maintenance service. The work is completed in a timely manner. People are very friendly. More

by jbproctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
October 23, 2021

It’s always a great service. They always recommend others services with no extra pressure. More

by MAHA919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 23, 2021

Very nice, works with customers, prompt, fair. Centrally located very accommodating with customers works quickly More

by DEANNABARRERA30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roni
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