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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

October 25, 2021

Kevin Goh, Service Dept, was helpful, professional and patient with me. Explained the issues and provided me with all my options. More

by swl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

I've never seen any other service advisor go above and beyond as Kriss did. His priority was to make sure I was satisfied with my service. His customer service skills were impeccable. I recommend this dea More

by Jdomingo1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
October 24, 2021

It was a great time working with downtown Toyota. The car ride greats. Brand new More

by JORDANSCOTT1525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI, Danielle Kirker
October 24, 2021

Kevin is extremely helpful. He stayed late to ensure I got my vehicle back in the same day. More

by SEAN.CUMMISKEY7291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Fast, polite service center with attentive service members who explained everything to me and answered my questions. More

by treesaw47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

I had a great experience with my salesman but a less good experience with the finance manager. He refused to wear a mask- you know it's the law! More

by Case
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

The folks at this shop, particularly Daniel, were extremely communicative and compassionate in their service. Thanks so much! More

by ALLENDAN2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Kirker
October 24, 2021

I'm new to the Toyota family and the service I received was great. Thx More

by shirleycantres4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
October 24, 2021

My car maintenance was done in a timely manner as I waited in the comfortable lobby and worked on my laptop. The service writer was friendly and the bathrooms are clean. More

by JULIECHRISTIE123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2021

Patrick was super helpful and fast in taking care of my car service. I would definitely recommend! More

by CLARITYBROOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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