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Downtown Toyota-Subaru of Oakland

Oakland, CA

Overview
Employees
Reviews
Vehicles
4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

October 27, 2021

Dave and Jess at the service department are great. They both are very helpful. I know I'm in good hands when they're helping me. More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong, David Jacobs, Jessy Lloyd
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October 27, 2021

They are fast and reliable. They fixed my engine problem and now I’m back on the road. Plus, it was all cover under Subaru warranty. Great service. Thanks! More

by Yao Phan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2021

Shop was clean and organized. Staff went out of its way to help, especially Patrick. More

by kriskoering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2021

Kevin was a huge help, je communicated great and handled everything with our insurance flawlessly. More

by SACHITANIGUCHI21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2021

Reliable, diligent, and convenient. The experience has always been pleasant and they have been responsive to my needs. More

by Emilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2021

They tried to fix my flat tire. No luck so replaced all four tores right away. More

by ALISON.WARRINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
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October 27, 2021

Service above what might be expected, service Manager Rich helped resolve a potential problem with water in my gas line when I left my gas cap off during the recent rain storm. I couldn’t have hoped for More

by DCENKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich the Service Manager
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October 27, 2021

Kevin Goh was so awesome and helpful throughout the process, he took great care of my car More

by JMARSH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2021

I had to call in three times - was told.I would get a call back and didn’t More

by carray0003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vern Chao
4.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2021

Attentive, personal, and prompt. What more can I say to get to fifteen words? I am Saturday More

by PROCTORGAMBOL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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