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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

October 28, 2021

It is confusing to know how to get help- please add a sign to help people know to stay with their car or to wait in line! It felt like there was no order. Once I got helped, my experience was excellent. More

by TARYN.PRITCHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2021

Friendly and courteous service. Oil change was done within time expectations provided. Wait area was clean. More

by rebeccang33
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 28, 2021

Fast, helpful service and quality work, couldn’t be happier with our Downtown Oakland Subaru service! More

by brgarber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
October 28, 2021

My experience at Downtown was great. Quincy was extremely attentive and did a great job at working with my needs. This was by far my best car buying experience. More

by ruvalcabaxeric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy Green
Oct 28, 2021 -

ruvalcabaxeric responded

Thanks for a great experience!

October 28, 2021

Fast and nice. The area is ver clean. Very reliable, called as soon as finished More

by ariunzayat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know , Danielle Kirker
October 28, 2021

Very helpful! Thanks for working with me on the service and timeline. Very courteous people. More

by ezekielanuj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
October 28, 2021

Dave Jacobs rocks as customer interface ! He took great care of a big repair on an outback CVT and helped greatly with a loaner vehicle while repair was being done. More

by OLIVER B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
October 28, 2021

perfect everyone. special this advisor. whatever needed to be done he does fully satisfied work More

by PURSUSHOTTAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jacobs, Danielle Kirker
October 28, 2021

Felt rushed and pressured the entire time - after signing papers, an almost 3 hour ordeal, we weren’t even given a tour of the car or what to be aware of before driving away for first time More

by pcaf2600
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
this list only has service members and not sales staff
October 27, 2021

Friendly service. They explained all the work they were doing, and got it done quickly. More

by dmcewan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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