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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
November 08, 2021
False advertising and bait and switch.Dealer sent me a False advertising and bait and switch. Dealer sent me a price in email and said if I came in in the next few days I would receive VIP employee price False advertising and bait and switch. Dealer sent me a price in email and said if I came in in the next few days I would receive VIP employee price discount on price sent. When I went to the dealership they then added additional dealer costs over msrp and tried to add dealer markup. More
by JT
Employees Worked With
Na
November 07, 2021
Service staff do not see services chosen while scheduling service which led to missed requests. service which led to missed requests. More
by heysc0tt
Employees Worked With
November 07, 2021
I had a flat on my Prius Prime and was towed in. When I called before coming in, was told the tires were either in stock, or could be acquired within 2 hours, but then had to wait 24 hours to get my car ba called before coming in, was told the tires were either in stock, or could be acquired within 2 hours, but then had to wait 24 hours to get my car back because they couldn’t get them. When I walked in the door with the flat, I said I would do the get 3 tires and get the 4th for $1 deal, but the service provider said they would try to repair the flat, which I said I doubted was possible. Then he called 3.5 hours later to tell me what I already knew, and said it was too late to get the 4 tires. 😡. In spite of this, the service was done well and everyone was polite. But I did not love the unnecessary wait. Also Customer Service called me while I was waiting to offer to buy my car. Is this why the service was delayed? That was very irritating. More
by Nicole.grindle
Employees Worked With
November 07, 2021
Jeff was incredibly helpful and walked me through multiple pricing options and vehicles. He was thorough and I appreciated his time. multiple pricing options and vehicles. He was thorough and I appreciated his time. More
by RACHELEISNER
