Back

Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
Contact Dealership

4145 Broadway Auto Row

Oakland, CA

94611

Directions

By Type

Showing 3,975 reviews

December 31, 2021

Prompt, courteous and helpful. Service was completed in a timely fashion and I also found assistance in the parts department for a paint touch up pen. More

by JANETEVRHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Not sure who the others were, Danielle Kirker
December 30, 2021

Sold a plug in car without the cord and after 3 weeks still don’t have it. More

by akbarfazeli
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey wiest
December 29, 2021

I have always found the personnel accommodating and easy to deal with and I have had several mystery problems with my car. A major was a smog check issue they pursued and solved especially Kevin. He still r More

by Tree
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin ?, Danielle Kirker
December 29, 2021

The team was very nice but missed several things. Also, I am still having issues with the new part that was installed. More

by stuartklein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessy Lloyd
December 29, 2021

Rude and condescending staff. Took 4 hours to replace a tire. Don’t care how understaffed you are. AWFUL! More

by jeffkarr526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember names. Everyone I spoke either made excuses or didn’t say anything.
December 29, 2021

Poor service lately… I went in for a tire change and a headlight grid is missing! Lost my keys on another occasion when I had a Pulitzer Center Collaboration… there are a couple aces there but mostly not More

by Dadubro9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Kirker
December 29, 2021

Very good service. Responsible personal.Fast and not Very good service. Responsible personal. Fast and not expensive. I use their service for many years. More

by zandrewv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, Kriss Pashinyan, MUHAMMAD LODHI, Danielle Kirker
December 29, 2021

Everyone is helpful. The on-site manager that day was very involved. I would like improvements to the waiting room and bathroom situation. Also, no one watches TV and there is competing noise with music More

by nankyll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure. It was a while back.
December 28, 2021

Friendly, on time service. Reps go above and beyond. Highly recommend this place! Take your car here. More

by matteliano.laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Friendly responsive representatives, accurate estimate of costs, finished when promised. Everything was clearly explained up front. More

by LT
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
...
223
...