Downtown Toyota-Subaru of Oakland

Price was competitive, and face-to-face service was friendly. However, no one contacted me when the work was complete. I had to call multiple (over five!) times to reach a person. When I picked up t friendly. However, no one contacted me when the work was complete. I had to call multiple (over five!) times to reach a person. When I picked up the car, I didn’t receive my paperwork (alignment report). I called again the following day, and the person on the line said they would text me the report, but never did. This was pretty frustrating. More

After a frustrating week of looking for a car I was very surprised by my great experience at the dealership in downtown oakland. Two hours later I had a new SUV with a fair price and fair financing. Thanks. surprised by my great experience at the dealership in downtown oakland. Two hours later I had a new SUV with a fair price and fair financing. Thanks. More

Daniel at the service dept was knowledgeable, courteous & professional. He was reliable and responded to my text when I had a question. professional. He was reliable and responded to my text when I had a question. More

Returned to resolve issue after having it serviced there. After hearing several times prior to the bringing the car back and while I was there - "it's nothing we did"- I became frustrated. The same Service D After hearing several times prior to the bringing the car back and while I was there - "it's nothing we did"- I became frustrated. The same Service Department rep worked with me both times I was there - David Jacobs. Enough. I will not return for service or to buy a new car. I am going to try another local dealership. This is my 3rd Subaru and feel I should receive better service. More

I brought my car here for an oil change and my technician Jenn was fantastic. I’ll definitely come back and ask for Jenn. Jenn was fantastic. I’ll definitely come back and ask for Jenn. More

My vehicle is serviced by a manager who knows it like a personal physician. It always runs well. He recommends service that is needed and explains how I need to prioritize the service. The car is 25 years personal physician. It always runs well. He recommends service that is needed and explains how I need to prioritize the service. The car is 25 years old and will probably outlive me It has classic lines and is now worth a lot of money as well as being reliable. . More

Patrick was helpful in answering questions regarding proper maintenance on my car. I’ve been working from home and don’t put much mileage and he gave me advice on how often and type of maintenance my c proper maintenance on my car. I’ve been working from home and don’t put much mileage and he gave me advice on how often and type of maintenance my car needs. More

They gave us a great deal on a used Subaru (which we love) and have always given us prompt, professional service. love) and have always given us prompt, professional service. More

I have used the downtown Toyota service for two Priuses since 2012. Always excellent service, fair price, and always able to get an appointment. Free shuttle service home is great too as are Saturday’s h since 2012. Always excellent service, fair price, and always able to get an appointment. Free shuttle service home is great too as are Saturday’s hours. More

Very helpful attendants. With appointment, I was checked in and on my way to work while my vehicle was serviced. I was contacted on a timely manner regarding the progress of my service and I was made aware in and on my way to work while my vehicle was serviced. I was contacted on a timely manner regarding the progress of my service and I was made aware of my vehicle availability for pick up. More