Downtown Toyota-Subaru of Oakland

I took my car in and waited for three hours for the service to be done. A week later I discovered that they had not done the service and I was driving a car that had bad brakes and no oil. Brandon the service to be done. A week later I discovered that they had not done the service and I was driving a car that had bad brakes and no oil. Brandon the service manager, took care of the problem but it should’ve never happened. They put my safety in danger with their negligence. More

Great experience this last go around. Please get a car wash. Everyone is great and helpful. wash. Everyone is great and helpful. More

Everything step members,sale man ,sale woman are friendly and explained clearly everything we think every one should come to buy cars from down town Oakland Toyota dealerships thanks and explained clearly everything we think every one should come to buy cars from down town Oakland Toyota dealerships thanks More

I don’t have any complaints about the service. But I have a big complaint about the shuttle service. I understand Covid plays a part in 1 customer/car. There was only 1 shuttle car available for all customer a big complaint about the shuttle service. I understand Covid plays a part in 1 customer/car. There was only 1 shuttle car available for all customers who need it. I waited 1hr./1-1/2hr. to be taken round trip. I highly recommend getting another shuttle car. More

The service was 5 stars - fast, efficient, and thoughtful customer service. The sales call I got afterwards, however, offering to buy my car was abrasive and rude. When I kindly told them I wasn’t interested customer service. The sales call I got afterwards, however, offering to buy my car was abrasive and rude. When I kindly told them I wasn’t interested, the man berated me “what, you don’t like money?!” And wouldn’t let me off the phone until I essentially hung up on him. More

The Service technician was very helpful. He was clear and precise about what needed to be done. I appreciate being able to communicate with the technician by text. precise about what needed to be done. I appreciate being able to communicate with the technician by text. More

Great service from Kevin! They are always friendly and helpful here. The bill gave me sticker shock as the most expensive tune up service in my history of owning cars, but the service was good and it’s c helpful here. The bill gave me sticker shock as the most expensive tune up service in my history of owning cars, but the service was good and it’s close to home. More

Quick, easy and friendly service! Scheduling an appointment online is super convenient and everyone at the service center was nice and followed safety protocols. Explanations about the service was appointment online is super convenient and everyone at the service center was nice and followed safety protocols. Explanations about the service was clear and the service associate called me when it was done. More

They incorrectly worked on my car so I had to take it back many times. It was such a hassle and super inconvenient. back many times. It was such a hassle and super inconvenient. More

We bought our prius there in 2012 and have had it serviced there since. Feels like they listen to you. serviced there since. Feels like they listen to you. More