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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
January 10, 2022
terrible. When you got the wrong part, first of all you didn’t check and determine that it was the wrong part. Then later when you were already late in delivering the car, you lied and said the job was don didn’t check and determine that it was the wrong part. Then later when you were already late in delivering the car, you lied and said the job was done but they were just working on The recall item. In fact the job was not done, you had ordered the wrong part. The result was you couldn’t fix my car for over a week. This shop rep was named shiv. Also really lame that you had another guy call and throw Shiv under the bus by saying it was terrible and he wouldn’t of let such a thing happen. More
by jenniferryan
Verified CustomerEmployees Worked With
Shiv
January 09, 2022
Service rep was very helpful and professional. Parts rep was extremely rude and not helpful at all. He would not honor a coupon that was emailed to me directly from your business unless I printed it out. was extremely rude and not helpful at all. He would not honor a coupon that was emailed to me directly from your business unless I printed it out. More
by critterhouse3453
Employees Worked With
January 09, 2022
Great service: efficient and professional. Extremely easy to schedule appointments. Very friendly and knowledgeable service representatives. Easy curb side parking if someone is picking you up. to schedule appointments. Very friendly and knowledgeable service representatives. Easy curb side parking if someone is picking you up. More
by mkkchang@icloud.com
Employees Worked With
Jimmy Luong, David Jacobs, Jessy Lloyd
January 08, 2022
Well last couple times I took my Toyota Tacoma and I had to take it back to three times because I didn’t finish the job I just don’t understand that I’m still stuck without a car and Sometimes you guys are to take it back to three times because I didn’t finish the job I just don’t understand that I’m still stuck without a car and Sometimes you guys are good sometimes you’re not and this time again was miss diagnosed and didn’t do the job right I got my truck serviced they change the fluid it’s in the radiator and then burped radiator so heater didn’t work More
by ROBERTLIMON568
Employees Worked With
John is great
January 08, 2022
Quick and courteous service staff. Internet and work stations in customer waiting area. Car was returned on time. stations in customer waiting area. Car was returned on time. More
by 1castroc
Employees Worked With
