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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

January 11, 2022

The service representative was very patient with me, although I was impatient and hoping not to wait long for service. I was impressed with his professionalism as he explained what needed to be done on More

by dave.hendricks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiv (2882)
January 11, 2022

Typically quick check in and then you're out of there. Depending on the day you drop off your car will dictate how long they have it for. Communication is a bit spotty, but in general the service people a More

by dszykier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiv
January 11, 2022

Tired to hide the need for warranty work to be done. Verified work needed by independent mechanic shop and second Subaru dealership. Shame on you! More

by BRIAN.CASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Jacobs
January 11, 2022

My car has always come out great when I do service there, appreciate all the work they do. More

by King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
January 11, 2022

Great experience with Terry while purchasing my Outback. The process was smooth and Terry was professional, and patiently walked me through the new tech. I drove 1.5 hrs to purchase from them and would do i More

by mcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
January 10, 2022

All around great. Patrick helped me understand all the work in the major service I needed. Really appreciated his guidance. Car runs great now. More

by oak_land_er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

smooth and fun experience. JD is so helpful and solved all my questiones and problems. More

by Xiyuan He
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan JD Dixon
January 10, 2022

Good service I was glad they were able to see my car without appt. Thanks More

by MOLENAAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

Online schedule wasn't reviewed. Some requests were not repaired. The wait time was reasonable. More

by Jhcollins53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 10, 2022

Excellent service, clear communication and finished on schedule. Would absolutely use again for any future service needs. More

by nhayflick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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