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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

January 22, 2022

It’s changed location since I last visited. They focus only on Subarus vs taking care of Toyotas too. Friendly employees and fast service. More

by ayao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

They were able to take me in without an appointment. I needed to have the head light bulb replaced since it was out. I really appreciated this since other dealerships would not More

by marilyn.yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong
January 22, 2022

Efficient, courteous, on time, great staff, friendly staff, clean facilities. One person standing out is Patrick Learned. More

by allenfryfry7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2022

Super friendly and knowledgeable! They made my car shopping experience really smooth. I found the exact car I wanted and they worked with me to make the deal happen. Totally recommended!! More

by MPASTOR-CABRERA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy and JD
January 21, 2022

There is a whistling sound on my new car and the problem still hasn’t been resolved. I took the car last in this around December 15 and I was supposed to receive a call to bring it back in. I still have not More

by Kevin Eckhardt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Goh
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

Needed pricey and unexpected repairs,.my service advisor shiv took good care of us. While the price tag is high, the service was great and is warranted with oem parts. That's worth the money. More

by KMCCAIN831
Recommend Dealer
Yes
Employees Worked With
Shiv
January 21, 2022

My concerns were listened to & investigated. I was called, advised of the issue & a plan was developed & carried out to rectify the problems. More

by edr1940
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Jacobs
January 21, 2022

After waiting for 3hrs at your spot ,they told me my car got serviced ,but it was a different car. The didn't even touch my car. They told me to wait another 10minutes to do all that work. After about 10mn More

by Nathan
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
I don't remember who the guy was
January 21, 2022

Top notch service writer handled my warranty work done on my Impreza , same day service and was given a ride home to start Awesome! More

by springuy9676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

I love the wonderful attention from Kevin. He makes sure I get top care to my 14 year old Prius. He has always been there for me from when he started. He deserves a promotion and a substantial raise. Alwa More

by Gayle Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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