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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

January 26, 2022

The service department communicated clearly and did an excellent job replacing the recalled part. I appreciate that they adhere to safe practices regarding Covid. More

by Mask
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

They helped me get my wrx back on the road. It was really simple and they didn't even charge me. More

by masashi_z32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 26, 2022

The service Dept. Is terrible. They don’t even answer their phones sometimes. It has gone from bad to terrible! More

by Mk
Recommend Dealer
No
Employees Worked With
It is a revolving door. Don’t recognize these people.
January 26, 2022

The service dept did a major service fo me and did a replacement of the headlight assembly. They went out of their way to be helpful.. More

by rbalcorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
January 26, 2022

Oakland Subaru has great service. I got my Outback's oil change, it was quick service for a dealership. More

by CHEFRICHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Easy drop off and pickup. They’ll call a Lyft to give you a ride where you want to go. Or you can wait, your choice. Patrick is a total pro and was a big help! More

by PETEGRUBE510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

Extreme price gouging…. I took my car elsewhere and paid more than 50% less. Very disappointed. More

by ANTHONY_PRIMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessy Lloyd
January 25, 2022

Good workmanship long time customer. Would never take my car anywhere else.customer since the late nineties. More

by Updite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

Came because it was the only place I found that would take in my car the next day. Asked for a check engine light diagnostic, didn't hear anything at all for 4 days, then found out there was an oil chang More

by anon111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
January 25, 2022

Service is great, the service reps follow up and are prompt. Very friendly and informative More

by Jbythec2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
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