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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

January 28, 2022

Great service-done on time! Liked the Lyft service home and back. Thanks for your help Patrick!! More

by jeldernp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

They took such good care of our daughter's Toyota we decided to buy Toyotas from them for Mom and Pop also. We especially enjoy working with Kevin Goh. He remembers us and is always extremely helpful. More

by SANDYDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Kirker
January 28, 2022

Efficient and polite tech workers. The phone tree is a bit annoying, and the dealership does not offer car cleaning, but otherwise I love its location and efficiency. More

by Lulum
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

Staff were polite, friendly, and prompt. I received up front cost estimates that were fair and accurate. More

by arian.daneshvar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

Kevin is a great asset to the Services department and always delivers over and above what's required. More

by rhwallis
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

I would come back to the service department and recommend this service department to others. More

by JWONG_80
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Great people. Honest and straightforward. Appreciate the services provided.,Like the waiting area. Nice environment. More

by DMWINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Robertson
January 27, 2022

This is in regards to the service center and it was horrible. Literally the worst I’ve ever been to because why does it take over 3 hours to complete a SCHEDULED OIL CHANGE. Not a walk in or last minut More

by aznmotosport2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of their names
January 27, 2022

Easily accessible, fast, and friendly. I typically don't encounter long lines and the paperwork is quick and concise. More

by jonathan.c.ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiv
January 27, 2022

Oil and filter changes done in timely manner & received a discount & some help & advice as well. More

by BOATWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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