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Downtown Toyota-Subaru of Oakland

Oakland, CA

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Employees
Reviews
Vehicles
4.3
3,974 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,974 reviews

May 24, 2023

This is my go to place for my Subaru. I needed a major service and it was great to get to choose which options I wanted. They turned it around in a few hours while I used their waiting de More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember her name but it was a woman with brown hair. I think her name was Jennifer. Super nice.
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May 23, 2023

I always work with Kevin. He is knowledgeable and I trust his recommendations. I appreciate the good service. More

by saranak7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023

Great personality and understanding. Definitely knows his line of work and doesn’t hesitate in advising. More

by SARIC.TINA201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023

Did not have good services. A man serving at computer at front was blunt and rude. I wouldn’t go there again More

by Hyoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Goh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023

Good customer service and good relation with the customer and finishe the job on time More

by girmalegese424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023

Friendly from the moment I pulled in. Work on my vehicle was quick and I was advised throughout the process. More

by ERHAND
Recommend Dealer
Yes
Employees Worked With
Darrell.
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May 22, 2023

Great service and they really explain everything well. They called me promptly when the car was finished. More

by printticketsyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023

Great experience working with Derick and the downtown team. We were able to meet at a price that made all parties happy. More

by jsmoove15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derick Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023

Bad attention parts used pay warranty for part new dealer put parts used ok time More

by bryallen140893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Hocter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023

My service advisor went above the call of duty to assist me in rectifying my issue. More

by GDB_PHOTOS45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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