Downtown Toyota-Subaru of Oakland

Staff are friendly. But the value of the service for the price just isn’t there unfortunately. But the value of the service for the price just isn’t there unfortunately. More

For service I went to the service location not the dealership… maybe next time on Broadway dealership… maybe next time on Broadway More

Derrick was really helpful on getting me the car I wanted. Super nice guy and very professional. He gave me a great deal and the Manager was also very helpful wanted. Super nice guy and very professional. He gave me a great deal and the Manager was also very helpful More

DT Toyota of Oakland started out promising, but it all went down hill. I traded in my car to purchase a 2017 Hyundai Tucson and felt like I was getting a good deal until the Financing Mgr adjusted my loan went down hill. I traded in my car to purchase a 2017 Hyundai Tucson and felt like I was getting a good deal until the Financing Mgr adjusted my loan life without telling me as a ploy to get me to buy gap insurance and sold it as “i’ll help you out. How about I include it and your payment won’t go up at all?” I know, my bad for not asking, but now i have a 84 month loan instead of 72. But then when I went to leave, I noticed that the car had ZERO gas in the tank. I barely made it down the block!…only to overhear that the owner of the dealership is so cheap that they don’t put gas in the used cars. Thanks a lot. To top it all off, I got home and gave my boyfriend the spare key. He went to go take the car to get a car wash (because it was FILTHY) and the spare key didn’t work! I called JR the sales manager and he said it belonged to another car on the lot and that he’d make the sales rep pay for a new one for my Tucson and said they’d call me back when it was ready. That was 2 weeks ago and I still haven’t heard anything. I feel taken advantage of and was sold a filthy car with zero gas in the tank and thought I had two working keys, but only have one. REALLY disappointed. Would NOT recommend. More

Easy to make appointment at my desired time, quick drop off and convenient pick up. off and convenient pick up. More

Good efficient service. Pleasant service rep who kept me informed of the timing as I waited in the waiting area. Pleasant service rep who kept me informed of the timing as I waited in the waiting area. More

They were very helpful, resourceful, and had good communication. I definitely would recommend them to others. communication. I definitely would recommend them to others. More

Brenda was lively and friendly as she set up the service needed: control arm and tire alignment. needed: control arm and tire alignment. More

Very friendly and accommodating staff. It makes a real difference to be able to ask questions and get clear answers. It makes a real difference to be able to ask questions and get clear answers. More

Much better experience than in the past. Faster in and out, thanks to Kevin, who is now posted at an outside desk next to where the cars come in. That’s MUCH better I didn’t feel lost when Faster in and out, thanks to Kevin, who is now posted at an outside desk next to where the cars come in. That’s MUCH better I didn’t feel lost when I came in and checking out was much smoother. More