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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,973 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,973 reviews

June 17, 2023

Great service by service manager handling a request that was pending his approval by Subaru. More

by terrydavis510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Hocter
June 16, 2023

I was able to get an appointment when I needed it at the time that I wanted it and the wait time for my vehicle was excellent. I didn’t have to wait for an extended time More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

I found the staff to be friendly,Flexible and helpful. They were able to answer all of my questions. More

by vsrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Vern and the staff at Oakland Toyota are super awesome. I had a check engine light come on before going in to work, and went in as a walk in. They were able to accommodate me and diagnose my vehicle with More

by B. C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Very professional and took the time to meet our needs. Junior went above and beyond to assist us from start to finish. JD in finance throughly explained each document before signing. Overall pleasant expe More

by gomezshell17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan "JD" Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

My sales rep was able to listen to my requests and meet my needs. I was able to walk out of the dealership with a brand new car. The gentleman in financing was very nice too, and tried to get me processed More

by Katrustici23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Katrustici23 responded

Buying a car through them was easy, and the car i chose is performing wonderfully!. The only downside is the size of their inventory was a little small, but besides that i would recommend this location with two thumbs for any potential buyer.

June 16, 2023

Super friendly completed the job correctly and on time. VERY EXPENSIVE!! Good customer service. Overall I was pleased. More

by coconut1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Steering suddenly became wonky while driving on the freeway. Drove straight to Subaru service department, where welcoming understanding Subaru people immediately found a nail in the right rear tire and More

by ianschar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaha Ebadi
June 15, 2023

I thought that Tahriq was a really excellent salesman and he answered all my questions and I felt he gave me the best deal I could possibly expect. More

by DMKARAN
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Rowan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tariq Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JB all right might be JD, he was the financial person who did all the paperwork for me. And he was very good extremely efficient.
June 14, 2023

I have been bringing my car here for 4 years now and will not be any longer. At first I was overcharged for several unnecessary services. They finally let up on that, and fine, I was new and naive car owner. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
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