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Downtown Nashville Nissan
Nashville, TN
427 Reviews
Thank you for your interest in DOWNTOWN NASHVILLE NISSAN. We know you have many choices while shopping for automotive products and services on the Internet. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 427 reviews
August 13, 2018
Leaf purchase Jim Ransom was especially professional and helpful in guiding me through the steps to early terminate the lease on my 2015 Leaf and to purchase the ca Jim Ransom was especially professional and helpful in guiding me through the steps to early terminate the lease on my 2015 Leaf and to purchase the car outright. My experience with all of the staff at Downtown Nashville Nissan was exceptional. More
by Leaf owner
August 12, 2018
Downtown Nashville Nissan's Service Dept Takes Care of You L.J. Scripter has always taken good care of my husband & me. We've had Nissan vehicles since the late 80's & gotten our vehicles serviced with them. L.J. Scripter has always taken good care of my husband & me. We've had Nissan vehicles since the late 80's & gotten our vehicles serviced with them. More
by ypbear
Employees Worked With
August 09, 2018
True definition of EXCELLENT CUSTOMER SERVICE!!! Leo and all the team are extremely professional! Best service in Town! I definitely recommend them to everyone. They have great amenities and the wa Leo and all the team are extremely professional! Best service in Town! I definitely recommend them to everyone. They have great amenities and the wait area is EXCELLENT! More
by Chefharry75
Employees Worked With
Other Employees :
Rick Dantinne, Dusti McCoy, Hailey Donovan, Krystyn Odem, Leo Rosmon, Marcus Jackson
August 08, 2018
New GM - Much Better Justin Balanga is the GM and called me to aplogize and assure me he will put things write. Great way to turn things around! Bought a used car fr Justin Balanga is the GM and called me to aplogize and assure me he will put things write. Great way to turn things around! Bought a used car from Downtown Nissan and I was grossly mislead in relation to something about the car. The salesman would not return my calls, I emailed Jason twice and he didn't even have the courtesy to respond. ZERO after sales service. Their lose as I needed to buy another car, but it won't be from them!! More
by Nat a fan
Employees Worked With
Jason Sandager, John Perry
August 07, 2018
Very Friendly!!!! Spence originally reached out via email & phone in response to a quote request I sent. I must say, he was VERY persistent! But in the end, that’s why Spence originally reached out via email & phone in response to a quote request I sent. I must say, he was VERY persistent! But in the end, that’s why I made the drive from Clarksville. He was very knowledgeable about the vehicle and remembered our conversation from earlier. My husband has already said we’ll be back to see him when we get ready to purchase his new car. Everyone was extremely friendly and the atmosphere was very relaxed. A great experience overall! More
by Jami51112
Employees Worked With
Spence Lyon, Ricky Hess, Lacey Ward
August 03, 2018
Always a Pleasant Experience We have had great experiences with this service center. The employees are friendly, and the waiting area is equipped for working while you wait. It u We have had great experiences with this service center. The employees are friendly, and the waiting area is equipped for working while you wait. It usually doesn't take long for the work to be completed for general service such as an oil change. More
by JLA
Employees Worked With
Dusti McCoy
August 02, 2018
Wonderful Service Center!! I bought the Titan Heavy Metal Chrome Edition in 2012 and must adamantly admit that it is one of the nicest vehicles I’ve owned. I customized it to f I bought the Titan Heavy Metal Chrome Edition in 2012 and must adamantly admit that it is one of the nicest vehicles I’ve owned. I customized it to fit my needs and look! The Service on it has been excellent and I dare Nissan owners to take their vehicles there for service!! The service technicians are very courteous and professional, I’m very picky I must admit. I’m always pleased with the cost, timing of services and comfortable waiting areas. Thank you Downtown Nissan for keeping my truck as nicely operating as it did since 2012!!! More
by Smoothy333
July 21, 2018
Great Place to get into a Nissan From my initial contact online till the time I pulled into Downtown Nissan, I felt welcome. Chris Pearson is the real deal. He made this by far, my mo From my initial contact online till the time I pulled into Downtown Nissan, I felt welcome. Chris Pearson is the real deal. He made this by far, my most rewarding car buying experience. Chris is a very knowledgeable and informative sales advisor. I left the dealership satisfied and am glad Chris was assigned to help me get a car. More
by Midnight SR 18
Employees Worked With
Chris Pearson, Ricky Hess
July 18, 2018
Spencer Dixon Spencer is always willing to answer any questions that I have. He takes time with his customers and is always very very pleasant. He is very helpful a Spencer is always willing to answer any questions that I have. He takes time with his customers and is always very very pleasant. He is very helpful and he is the main person that I prefer to deal with when I come in for service. He is the best. More
by Karen123
Employees Worked With
July 16, 2018
Best car buying experience we have ever had ! Best car buying experience we have ever had. Everyone was very helpful and professional, we would definitely buy another vehicle from here and recomme Best car buying experience we have ever had. Everyone was very helpful and professional, we would definitely buy another vehicle from here and recommend them to anyone! More
by Jeffnrach
Employees Worked With
Jim Ransom, Ricky Hess
