Downtown Nashville Nissan

We had first communicated with Natasha through email to set up a test drive with the vehicle we wanted to look at. When we got there, the truck was ready to test drive and Natasha was very knowledgeable on set up a test drive with the vehicle we wanted to look at. When we got there, the truck was ready to test drive and Natasha was very knowledgeable on the truck. Was very helpful. The staff there was very kind and helpful. Got a great truck. More

I was looking for a car with the right features . Jim found one that was not on the lot list. He paid attention to what I was looking for. I was actually going to look at another brand of car that had al found one that was not on the lot list. He paid attention to what I was looking for. I was actually going to look at another brand of car that had all the features and already had my credit approved. But Jim worked with me till we got the numbers right (great job) most dealers here a number and tack on,he worked with it . Because he worked with it I did not leave and go where I could get another deal. Don't get me wrong it was not about price , nissan makes a wonderful product and I have owned several.its just nice to have a good experiace even from the other staff. Thank you More

The staff was extremely helpful, courteous and professional. Michael and Garrett explained all the features of the 2013 Altima SL to me in depth and was very patient with my questions. Benjamin professional. Michael and Garrett explained all the features of the 2013 Altima SL to me in depth and was very patient with my questions. Benjamin explained various out-the-door pricing options with me, and was also very patient. I am in the service industry and these 3 gentlemen exemplefied exactly what Great Customer Service is all about! I highly recommend Nissan Nashville and will be taking my vehicle there for service maintenance, etc. Be sure to ask for Michael, Garrett or Benjamin. Purchasing a vehicle can be a bit nerve racking, but there was never any sales pressure from any one of these men - just patience and great customer service! More

I was in the market for a Nissan Rogue and I was currently driving a 2012 Nissan Versa Sedan. My husband and I previously bought a car from Downtown Nissan which was the Versa and so I decided to go currently driving a 2012 Nissan Versa Sedan. My husband and I previously bought a car from Downtown Nissan which was the Versa and so I decided to go back there. I first started with the online chat and met Justin Smith. We talked and once I had all of my paperwork I proceeded to drive to the dealership. Once there Justin showed me a number of different cars that were in my budget, but fell in love with a 2011 Nissan Altima. Justin Smith worked through his lunch and I am sure several breaks to make sure I had something reliable and cost effective. I would recommend anyone to go see him, he truly cares about what you need and looking for and is nt pushy or secretive. He tells it like it is, and is willing to go the extra mile. More

The salesman (Michael Cart) is a true go getter and immediately understood my expectations along with the rest of the staff trying to earn my loyalty after having such a poor previous experience. I mea immediately understood my expectations along with the rest of the staff trying to earn my loyalty after having such a poor previous experience. I mean me and my wife had the salesman running around pulling vehicles from the lot left and right trying to help us get a feel for what we liked and could afford. The manager did an excellent job recognizing that I'd had a poor experience before and did everything to make the whole process less stressful. More

These people were great. So helpful, accomodating. I have bought my last 7 cars from a small family dealership in Ohio. Didnt expect a "big city" dealership to be sooooo accomodating. Felt very comfor have bought my last 7 cars from a small family dealership in Ohio. Didnt expect a "big city" dealership to be sooooo accomodating. Felt very comfortable, no pressure, and NO GAMES as you often see in reports on TV. Thanks!! More

I purchased my 2013 Nissan Leaf in March 2013 from Downtown Nashville Nissan but I live in Sevier County which is located in the eastern part of Tennessee. The deal was completed through email and a Downtown Nashville Nissan but I live in Sevier County which is located in the eastern part of Tennessee. The deal was completed through email and a couple of phone calls well before we made the trip to Nashville. Natasha Watson was very courteous and went to great strides to make the purchase of my new vehicle a smooth and pleasant one. Downtown Nashville Nissan had a wide selection of the new right off the assembly line Nissan Leafs and I was able to find the exact vehicle I wanted. Natasha was willing to work with me and so we came to an agreement to make the sale. She even offered to have the vehicle full of gas when we arrived but since the Leaf doesn’t have a gas tank, I told her she better not. Unfortunately, Natasha was not able to be there on the Saturday we rode the bus into Nashville. Arisha Welker stepped up to the plate and met us at the bus station in her own Leaf. Arisha walked us through the unique avenues of owning an electric vehicle. She walked us through the full set up of the car and got the Bluetooth to recognize my phone. There is an app called Carwings for the Leaf which she also helped get loaded on my phone. Great service all around. Tshombe Demby is the finance guy who walked us through the purchase and laid everything out so that we would know exactly what we were paying. Again great service. With a full charge in the vehicle, we left Downtown Nashville Nissan feeling great about our new car and the buying experience. These folks are some of the good guys. More