Downtown Nashville Nissan

This was the first time I have dealt with this dealership, my wife and I went to actually purchase a used vehicle we wanted that they had in stock, unfortunately we couldn't make the deal happen o dealership, my wife and I went to actually purchase a used vehicle we wanted that they had in stock, unfortunately we couldn't make the deal happen on that car due to excessive negative equity on our trade. Natasha Watson actually found that we would be able to get into a new Nissan vehicle instead, at first, we really didn't want to do it because our choices in new vehicles at our price range were very limited. After my wife test drove a couple of cars, she decided on a 2013 Nissan Juke. This car was smaller than we wanted but we got a good price and got we needed for our trade. Natasha was very friendly and professional through the whole deal and really knew her product well. We then signed all of our paperwork with Saxon Reynolds, very friendly, professional and informative about how the financing process works, actually ended up getting us more perks with our financing through the duration of our loan. We had an overall great experience with the folks at Downtown Nashville Nissan! More

I have to say, this was by far the best & most relaxed experience that I have ever had at a dealership. Robert Armstrong was my salesman, but I didn't feel like I was being sold. He was very profe relaxed experience that I have ever had at a dealership. Robert Armstrong was my salesman, but I didn't feel like I was being sold. He was very professional & confident in his ability to help me. With my credit challenges, I stated to him that he would have to perform a miracle & that's what he did. He was very easy to talk to & made everything seamless. He is definitely one of the best. The overall experience at Downtown Nissan was great. I would recommend anyone. Thanks so much... Tracey Houston More

WAS SHOPPING FOR PATHFINDER. CONTACTED KEVIN AND EVERY THING WAS FIRST CLASS FROM THIS POINT. EXCELLENT SERVICE FROM OUTSTANDING SALESMAN. GOOD PRICE AND FAST DELIVERY. WOULD HIGHLY RECOMMEND BOTH KEVIN THING WAS FIRST CLASS FROM THIS POINT. EXCELLENT SERVICE FROM OUTSTANDING SALESMAN. GOOD PRICE AND FAST DELIVERY. WOULD HIGHLY RECOMMEND BOTH KEVIN AND DEALERSHIP TO ANYONE SHOPPING FOR A NISSAN PRODUCT. JIM D More

The experience for me was positive and pleasant. I was warmly met and the staff reached out to get to know my needs and what I was looking for. From Kevin on the phone the day before through Garrett for warmly met and the staff reached out to get to know my needs and what I was looking for. From Kevin on the phone the day before through Garrett for the sale and Saxon for the financing, the process was professionally handled and clear. The negotiating was pleasant and not negative or intimidating for me the customer which is what I had hoped for. I was shown multiple cars and walked through all of the inventory. Garrett was very knowledgeable of the products and when I hit an impasse he steered me into a very positive direction. The young lady who went over the vehicle information was very thorough even though I was in a rush. In short I would strongly recommend your dealership to anyone I know who may be shopping for a good deal and a great experience. I will come back for service to see how that works since I know that is a profit center for most dealerships. I appreciate the level of courtesy from your staff and I look forward to coming back in 5,000 miles. Yours truly, Bill Fauver More

When I initially came in I was looking at a certified pre owned 2013 Altima. Ricky was who I spoke with over the phone earlier that day and he had the most laid back demeanor! I test drove and loved the Alti owned 2013 Altima. Ricky was who I spoke with over the phone earlier that day and he had the most laid back demeanor! I test drove and loved the Altima! After discussing my unique situation with the GM Jason we decided a 2014 Altima would be better for me. After the car was chosen and the paperwork was signed I started freaking out. I called to speak with Jason regarding the situation and he basically told me what's done is done and I knew that wasn't true but I also knew that I was just having anxiety about the large purchase. I am grateful now for him saying that because I love my car and I will be bringing more business to this dealership! I dealt with Saxon in finance, he was very clear in explaining all of my options and answering all of my million questions I had; he is full of finance knowledge! Glenda is the customer relations rep and she is awesome! Any questions or complaints for that matter she handled with complete professionalism. Ricky is by far one of the best car salesman I've ever met. He never once pressured me into buying this car. I hope that whoever reads this review be it consumer or employee knows that this dealership is amazing! Definitely should bring your business here! More

I just bought my second new Nissan this year from Downtown Nashville Nissan, and Natasha W. helped me again. I am a bit older and have a lot of car buying experience, and really appreciate that this Downtown Nashville Nissan, and Natasha W. helped me again. I am a bit older and have a lot of car buying experience, and really appreciate that this dealership operates in a very professional but low key manner. I am capable of painful and protracted negotiation, but I don't like it. It isn't necessary at this dealership, and not doing it doesn't adversely affect the pricing based on my research. I highly recommend them. More

Our sales rep (Natasha Watson) was wonderful to work with. She was very patient and I would ask for her again when buying a automobile. with. She was very patient and I would ask for her again when buying a automobile. More

Paperwork took longer than I was told it would take. They did try to deliver the car to me but NO help after the sale. did try to deliver the car to me but NO help after the sale. More

I purchased a 2008 Altama November 2012 after talking with then-employee Justin Smith via email, phone and text. Justin treated me like a friend. Almost a year later, I decided to check out the offer tha with then-employee Justin Smith via email, phone and text. Justin treated me like a friend. Almost a year later, I decided to check out the offer that was sent to me about trading for a newer car. I called to speak with Justin but was connected with Christopher Jones instead. I took my car in for service and while it was being serviced, I got a call for Chris. He came out, introduced himself and we connected like friends. There was absolutely no pressure in the business deal. All I can say is that everyone I dealt with at Downtown Nashville Nissan a year ago and this year made buying cars a joy. I would definitely recommend this dealership. I can be more pleased with my decision in choosing this dealership. By the way, the service department is great as well. They explain what's going on with your car and make sure that your time is not wasted in wait time. CherylTBN, Nashville, TN More

Exactly one week ago I drove off the lot with my certified pre-owned Maxima. The purchasing experience was excellent. The best part is that I was not hassled. Mathew McSwain was an excellent salesma certified pre-owned Maxima. The purchasing experience was excellent. The best part is that I was not hassled. Mathew McSwain was an excellent salesman who kept me informed on everything throughout the process. He also respected my wishes. I would recommend Mathew and the Downtown Nashville Nissan group to anyone looking for a new or used vehicle. Great group! More