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Downtown Nashville Nissan
Nashville, TN
427 Reviews
Thank you for your interest in DOWNTOWN NASHVILLE NISSAN. We know you have many choices while shopping for automotive products and services on the Internet. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 427 reviews
July 09, 2014
easy peasy lemon squeezy purchased 2014 versa note monday on way back from northern indiana, online. arrived back in nashville at 6 pm all was well and set at d owntown nashvi purchased 2014 versa note monday on way back from northern indiana, online. arrived back in nashville at 6 pm all was well and set at d owntown nashville nissan More
by gregory levendoski
Employees Worked With
stuart floyd, Saxon Reynolds
July 08, 2014
Easiest Car Buying Experience EVER! I bought a 2014 Nissan Juke Monday and the buying experience was the best I've ever encountered. Once I explained my reasons for needing a new vehicle I bought a 2014 Nissan Juke Monday and the buying experience was the best I've ever encountered. Once I explained my reasons for needing a new vehicle the folks at Downtown Nashville Nissan worked until they got the price and the payment down exactly where I needed it. The process was streamlined with just a few phone calls before they had me come back in and it took less than an hour to sign paperwork. The staff here was friendly and I didn't feel like I was under a whole lot of pressure to close the deal until I was happy with it. I will definitely be doing business here again!! More
by Kristina Lubas
Employees Worked With
Gerry Vermillion, Donald Skebo
July 04, 2014
Great Expertise and Experience Really can't say a bad word about buying a car yesterday from Downtown Nashville Nissan. Everyone was terrific and friendly. I'd definitely recommend Really can't say a bad word about buying a car yesterday from Downtown Nashville Nissan. Everyone was terrific and friendly. I'd definitely recommend them. More
by Peach730
Employees Worked With
Donnie Mac, Clement, Natasha, Saxon Reynolds, Natasha Watson, Garrett Mayfield
June 30, 2014
Feel good about everything dealing with Stuart Floyd Just bought a 2014 Frontier from Salesman Stuart Floyd. Stuart went out of his way to get a hold of me and talk to me. I appreciated the effort which Just bought a 2014 Frontier from Salesman Stuart Floyd. Stuart went out of his way to get a hold of me and talk to me. I appreciated the effort which is why I went down there to see him. He was an overall great guy who really connected with me. I enjoyed buying from him and would recommend him to the next buyer. I went on not expecting to buy but Stuart did a good job of delivering what I was looking for and made the whole experience pretty dang easy. I recommend just talking with Stuart Floyd and seeing what he can do for you. If nothing else he holds a pretty good conversation. Caleb Tallent More
by Tallent3
Employees Worked With
Stuart Floyd
June 03, 2014
5 stars Everyone was very friendly and helpful. Joseph coble was a great salesman. Didn't make us feel pressured and Saxon reynolds made the paperwork as quic Everyone was very friendly and helpful. Joseph coble was a great salesman. Didn't make us feel pressured and Saxon reynolds made the paperwork as quick and easy as possible and everyone involved stayed well after closing to make sure everything was taken care of. Great experience. Highly recommend :) More
by jessimarie32691
Employees Worked With
Joseph Coble, Saxon Reynolds
May 22, 2014
Ricky Hess is a star! Ricky helped me select a new car after I found out that my old one needed a great deal of repair work. He was beyond professional, helpful, kind and Ricky helped me select a new car after I found out that my old one needed a great deal of repair work. He was beyond professional, helpful, kind and knowledgeable. I think anyone would want the experience I had in purchasing my car here - thank you! More
by megmurr220
Employees Worked With
Ricky Hess
May 19, 2014
Exemplary Customer Service - Jordan Byrd Your Service Advisor, Jordan Byrd, was waiting for my arrival in that I have, for over a year, been experiencing a tire pressure problem with my vehic Your Service Advisor, Jordan Byrd, was waiting for my arrival in that I have, for over a year, been experiencing a tire pressure problem with my vehicle. I explained to him that I had made many visits and all I get is air added to my tires. My Byrd had the service dept to inspect all the tires and valves and found that there was a slow leak in one of my tires. It took about 5 trips, but I am satisfied that he LISTENED and got the problem RESOLVED. Please send him a special THANK YOU for exemplary customer service. More
by tterry328
Employees Worked With
Jordan Byrd
May 17, 2014
Great Dealership Thank you for a wonderful experience. After 40 years of buying new cars you are the best. Our salesman and finance manager were great! I Highly recomm Thank you for a wonderful experience. After 40 years of buying new cars you are the best. Our salesman and finance manager were great! I Highly recommend this dealership More
by Geralds
Employees Worked With
Robert Green, Saxon Reynolds
May 14, 2014
AVOID DOWNTOWN NASHVILLE NISSAN FOR SALES AND SERVICE! If I could give this place a complete ZERO I would! I will NEVER buy another car or have any service done at Downtown Nashville Nissan! They complet If I could give this place a complete ZERO I would! I will NEVER buy another car or have any service done at Downtown Nashville Nissan! They completely screwed me over on a recall repair that they refused to make right. They also falsified my repair records.... stating that I had requested repairs in the past, when I absolutely did not. They even had the nerve to call me to buy a new car while my car was being repaired, and "new" problems kept being found. That makes me wonder if they were damaging my car just to get me to buy a new one, because of large repair bills. In the past, they claimed to have fixed a problem that I asked them to repair. They called to say the repair had been completed, when I came back to get my car, NOTHING had been touched. The service department employees are extremely rude and not very knowledgeable.... this is definitely evident from reading the other reviews on this site. They make up answers just to get you to go away, but the answers are ALWAYS in their favor. I know that's part of a car dealership, but this place definitely goes a step further to make the experience even worse. Do yourself and a favor and skip this dealership. They don't back up their service repairs; you will be spammed with their constant e-mails, even after you request to be removed from their list over and over; and get sketchy service when you bring your car in for repairs. There are plenty of other nissan dealerships in Nashville, so save yourself the trouble and go to those! More
by mur2613
Employees Worked With
service department, Rob Green
May 14, 2014
Why go anywhere else? What a friendly, easy car-buying process. I have purchased from Downtown Nashville Nissan twice now, and I see no reason to ever go elsewhere! Nissan What a friendly, easy car-buying process. I have purchased from Downtown Nashville Nissan twice now, and I see no reason to ever go elsewhere! Nissan makes amazing vehicles, that come with so many amazing features. The entire team is extremely friendly and helpful, and their service/repairs are always efficient. Mitch was my salesperson and I adored him. I just upgraded my 2013 Rogue SV to the 2014 Rogue SL and I am completely obsessed. They go out of their way to make purchasing a car a great experience! More
by KristinBean
Employees Worked With
Mitchell Howell
