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Downtown Nashville Nissan
Nashville, TN
428 Reviews
Thank you for your interest in DOWNTOWN NASHVILLE NISSAN. We know you have many choices while shopping for automotive products and services on the Internet. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 428 reviews
July 22, 2016
A smiling cheater is still a cheater The staff was friendly. But, I don't have the time or the desire to be watching my back. And here you must, after purchasing the exact same vehicle The staff was friendly. But, I don't have the time or the desire to be watching my back. And here you must, after purchasing the exact same vehicle at Franklin, Nissan 6 months earlier for another child, I would recommend Franklin. More
by Claudette Dobine
Employees Worked With
Raju
May 28, 2016
First time buyer/Credit less than perfect I didn't expect to buy a car so soon, but things happens. This was the first time I was purchasing a car on my own and it's a pretty intimidating expe I didn't expect to buy a car so soon, but things happens. This was the first time I was purchasing a car on my own and it's a pretty intimidating experience. I went to several dealerships, including a different Nissan dealership, and no one was able to give me what I wanted/needed. I finally ended up at Nissan Downtown, which was suppose to be my first stop. I told Mr. Anderson my situation and terms, and he put me at ease letting me know that this isn't a problem. Not only did he meet me at my terms, I got what I needed and wanted. I was able to leave with a brand new car in less than 24 hours! I'm so happy with my experience with Mr. Anderson and Nissan Downtown. I couldn't imagine doing business with anyone else. Thank you so much! More
by jackie
Employees Worked With
Derek Anderson
May 27, 2016
Disappointed in the way we were treated We went to Nashville Nissan because of their listed internet prices and huge selection. Their selection is as promoted- many, many cars. Our salesman We went to Nashville Nissan because of their listed internet prices and huge selection. Their selection is as promoted- many, many cars. Our salesman Anthony Dalton was helpful, considerate and patient in helping us find the Rogue we liked. At the first negotiation try- the value they offered for our car was quite low (but that is to be expected). What we didn't expect was their lack of acknowledging their internet listed discounts. When I didn't agree to the first numbers- we were handed off to the General sales manager who told us we didn't qualify for all the rebates- we had already done our research and knew we did. Once he realized we knew the numbers- he then began to criticize our trade - saying what all was wrong with it. I have never encountered a General Sales Manager with such a superior attitude. He let it be known that we were way below him and had no right to question him. Personally I recognize I am trading in a 4 year old car for a new Nissan- but no one likes to be made to feel like their possession is junk. We were humiliated by his attitude and words- so we felt it best to leave. More
by tboy58
Employees Worked With
Anthony Dalton
May 17, 2016
Fair experience Initially had some problems, but they did make effort to rectify problem. Had a warranty that was not honored because of some misconnunication going f Initially had some problems, but they did make effort to rectify problem. Had a warranty that was not honored because of some misconnunication going forward shouldn't be a problem. More
by TDnike2189
Employees Worked With
NA
April 16, 2016
CONTINUOUS HARRASSMENT Run away as fast as you can. Rob Armstrong in the used car sales is a uncaring SOB. I have requested 3 times to get my PRIVATE information removed fro Run away as fast as you can. Rob Armstrong in the used car sales is a uncaring SOB. I have requested 3 times to get my PRIVATE information removed from his clutches. He sends me nasty solicitations about the car that I love but am hating this dealership every time I receive a stinking letter from this wimp in a unmarked envelope. I am on my third attempt in 1.5 years to stop him. Quit being a bully Rob Armstrong! More
by Nashville Buyer
Employees Worked With
Rob Armstrong
March 04, 2016
Great deal, everyone was professional and friendly. Ashok (Raju)Tulsiani was our sales person. After a very negative experience at Cool Springs Nissan, he redeemed our impression of car salesmen. He s Ashok (Raju)Tulsiani was our sales person. After a very negative experience at Cool Springs Nissan, he redeemed our impression of car salesmen. He stood by the quoted phone price and made car buying as fast and easy as possible. I was very impressed with Kristin in finance as well. We feel we got a good deal on a new Maxima and would definitely recommend these folks to anyone! More
by mom'scar
Employees Worked With
Ashok (Raju) Tulsiani, Kristin Taylor
February 28, 2016
Purchase 2016 Nissan Frontier This was our 3rd purchase from this dealership. All experiences were good but this one was the best. Why, well because we got the pleasure of working This was our 3rd purchase from this dealership. All experiences were good but this one was the best. Why, well because we got the pleasure of working with Amy Contino and Natasha Watson. Car buying often comes with anxiety for me and these two went above and beyond to make sure this was a pleasurable experience. The entire staff was very courteous as well. More
by ibeeson13
Employees Worked With
Amy Contino, Natasha Watson
January 29, 2016
Awesome I've purchased my car and came in a couple of time just first service and had a great experience and the people there are extremely nice and friendly I've purchased my car and came in a couple of time just first service and had a great experience and the people there are extremely nice and friendly I definitely would recommend to anyone More
by Wintagurl
Employees Worked With
Robbie Lockhart
November 28, 2015
Service Rep is worthless Went by the dealership today and ask amout my XM no longer works, he never sad anything except I "its $105.00 to just look at it. We have had our Fro Went by the dealership today and ask amout my XM no longer works, he never sad anything except I "its $105.00 to just look at it. We have had our Frontier for 30 months and the service dept never even mentioned warranty or lets check. This service center is the worst I have ever experienced in 50 years of owning a car. More
by Nissan Owner
Employees Worked With
Have no idea, he just kept saying is would cost $105 to check
October 29, 2015
Pricing Liers!! Had a Price request for New 2015 Nissan model and they shared OTD (including tax, other fees etc) Price that was appealing. While i was at the dealer Had a Price request for New 2015 Nissan model and they shared OTD (including tax, other fees etc) Price that was appealing. While i was at the dealership they increased the OTD Price around 2000$ from the initial OTD Price. I was asking then why have you promised for OTD Price that you can't deliver? Reply from a sales rep on a other sales rep was "Person (Tom) is just 2 week old employee sent you the OTD price and he doesn't know the market value". I wonder how would they run their business with saying fault statement to earn a business!!! More
by Common Man
Employees Worked With
Tom Munson and one other., Saxon Reynolds
