Back

Downtown Nashville Nissan

Nashville, TN

2.8
427 Reviews
Thank you for your interest in DOWNTOWN NASHVILLE NISSAN. We know you have many choices while shopping for automotive products and services on the Internet. Our goal is to provide you with a complete 1-stop shopping site while you are visiting our virtual dealership. We will provide you with quick, expedient answers to any questions you may have, including, providing you with all the information you may need to make an intelligent buying decision.
Contact Dealership

25 Vantage Way

Nashville, TN

37228

Directions

By Type

Showing 427 reviews

May 28, 2016

First time buyer/Credit less than perfect I didn't expect to buy a car so soon, but things happens. This was the first time I was purchasing a car on my own and it's a pretty intimidating expe More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Anderson
May 30, 2016 -

Downtown Nashville Nissan responded

Jackie, we are pleased to hear your car buying experience with Derek was smooth from start to finish, especially that it felt more like “a discussion, not a negotiation.” We’re eager to assist you with every aspect of your automotive inquiries in the future. Enjoy your new vehicle! Clement Lehman | Director of Sales | clehman@nashvillenissan.com

May 27, 2016

Disappointed in the way we were treated We went to Nashville Nissan because of their listed internet prices and huge selection. Their selection is as promoted- many, many cars. Our salesman More

by tboy58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Dalton
May 17, 2016

Fair experience Initially had some problems, but they did make effort to rectify problem. Had a warranty that was not honored because of some misconnunication going f More

by TDnike2189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Jun 02, 2016 -

Downtown Nashville Nissan responded

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Clement Lehman | Director of Sales | clehman@nashvillenissan.com

April 16, 2016

CONTINUOUS HARRASSMENT Run away as fast as you can. Rob Armstrong in the used car sales is a uncaring SOB. I have requested 3 times to get my PRIVATE information removed fro More

by Nashville Buyer
Recommend Dealer
No
Employees Worked With
Rob Armstrong
May 05, 2016 -

Downtown Nashville Nissan responded

I am sorry to hear you did not have a pleasant experience. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me to help me understand the situation. Clement Lehman | Director of Sales | clehman@nashvillenissan.com

March 04, 2016

Great deal, everyone was professional and friendly. Ashok (Raju)Tulsiani was our sales person. After a very negative experience at Cool Springs Nissan, he redeemed our impression of car salesmen. He s More

by mom'scar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashok (Raju) Tulsiani, Kristin Taylor
Mar 07, 2016 -

Downtown Nashville Nissan responded

Thank you for taking the time to leave a great review and recommendation! We are very happy to hear Ashok turned your negative experience into a positive one. He is a great man who enjoys going above and beyond for all his customers and will be very happy to hear your kind words. we appreciate your business and look forward to seeing you again in the future.

February 28, 2016

Purchase 2016 Nissan Frontier This was our 3rd purchase from this dealership. All experiences were good but this one was the best. Why, well because we got the pleasure of working More

by ibeeson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Contino, Natasha Watson
Mar 01, 2016 -

Downtown Nashville Nissan responded

Thank you for taking the time to write this fantastic review and for your continued loyalty! We will be sure to let Amy and Natasha know that you appreciated their help and we hope to see you again in the future!

January 29, 2016

Awesome I've purchased my car and came in a couple of time just first service and had a great experience and the people there are extremely nice and friendly More

by Wintagurl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Lockhart
Jan 29, 2016 -

Downtown Nashville Nissan responded

Thank you for leaving a great review and recommendation! We are very happy to hear about your recent experience with our team. They will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

November 28, 2015

Service Rep is worthless Went by the dealership today and ask amout my XM no longer works, he never sad anything except I "its $105.00 to just look at it. We have had our Fro More

by Nissan Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Have no idea, he just kept saying is would cost $105 to check
October 29, 2015

Pricing Liers!! Had a Price request for New 2015 Nissan model and they shared OTD (including tax, other fees etc) Price that was appealing. While i was at the dealer More

by Common Man
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Munson and one other., Saxon Reynolds
Nov 12, 2015 -

Downtown Nashville Nissan responded

I am sorry to hear about your experience. We can assure you this is not how we intend to conduct business. We appreciate that you took the time to bring this to our attention, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Clement Lehman | Director of Sales | clehman@nashvillenissan.com

October 27, 2015

Untrue statements. I was dealing with Derek Anderson regarding trying to buy a car. I gave him all of my details and information and asked for my credit to not be ran no More

by mewzikman2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Anderson
Oct 28, 2015 -

mewzikman2013 responded

I was looking at the computer on Derek's desk and looked like he had a 2015 Nissan Sentra on the screen. I had told Derek that if I were going to buy a car that it would be a used car. First of all, no car was discussed, new or used and was not even showed a car. Now since he ran my credit had a hard on it and lowered my score. Was only interested in my trade and income, which he was aware of my income. So in essence, why would my credit even be ran knowing my income was not even close to being to buy a car. The night before coming to the dealership, I had told him over the phone about my income, what I might be interested in what my trade was and was up front with all my information. I felt that I should have never gone to the dealership to even try to buy a car, but was given false hope. And when he came back test driving my trade, he came back to his desk, handled my car key to me and that my credit was too low and my income was too low. What a waste of my time. Now your inquiry will be on my credit report until 2017 and even my score was low, I had been working on getting my score higher and now thanks to him your inquiry made a hard hit on my score. I think that I may still file a complaint with Better Business Bureau.

Oct 28, 2015 -

mewzikman2013 responded

I have filed a complaint with Better Business Bureau.

...
16
...