Downtown Hyundai
Nashville, TN
Filter Reviews by Keyword
By Type
Showing 186 reviews
The most unethical car dealership i have ever dealt with. Purchased an auto Aug. 2. They cashed my Hold check without notifying me, causing a $22,000 deficit in my checking acct. Caught them in lie after lie Purchased an auto Aug. 2. They cashed my Hold check without notifying me, causing a $22,000 deficit in my checking acct. Caught them in lie after lie. They refused to send me the title and registration until Sept. 27 (delay of almost 2 months), and only then when contacted by me attorney. More
My service representative is named Tyler and I encourage that future customers go to him. He is caring, informative and helpful!! Such great customer service. that future customers go to him. He is caring, informative and helpful!! Such great customer service. More
Terrible service. Made an early morning appointment to get an oil change and tire rotation. When I arrived they told me it would take an hour. Then they said an extra 30 minutes. After that, and extra 20. get an oil change and tire rotation. When I arrived they told me it would take an hour. Then they said an extra 30 minutes. After that, and extra 20.. then another 20. They let me get all checked out and stand outside waiting for my car that was supposed to be on its way. After standing there for 20 minutes they finally told me they were wrong and my car wasnt done. I started randomly getting texts telling me my shuttle was arriving, which I didn't ask for. They told me it was nothing and to ignore it. If I would have known my service would take over 2 hours I could have planned to get a ride but they just kept adding to my original time so I always thought I was almost done. I will never go back. More
Had a small job, but it was important to me. The driver's side door handle broke and needed to replaced. Cost=Reasonable Workmanship=Excellent Personnel =Gentlemen Customer =Happy and Appreci driver's side door handle broke and needed to replaced. Cost=Reasonable Workmanship=Excellent Personnel =Gentlemen Customer =Happy and Appreciative 👍🏻👍🏻😁😁 More
Downtown Hyundai has always taken great care of my vehicle, they treat it like it's their own. The mechanics are very knowledgeable, I highly recommend Downtown Hyundai! vehicle, they treat it like it's their own. The mechanics are very knowledgeable, I highly recommend Downtown Hyundai! More
Very unprofessional! An employee left me a voicemail, that I've saved, where he ended it by saying the b word and that he had to pee. Management still hasn't gotten back with me after 3 days. that I've saved, where he ended it by saying the b word and that he had to pee. Management still hasn't gotten back with me after 3 days. More
I LOVE WORKING WITH CRYSTAL AT HYUNDAI SERVICE IN NASHVILLE. SHE KNOWS CARS AND GOES THE EXTRA MILE TO ANSWER QUESTIONS. HER LEVEL OF CONFIDENCE MAKES ME FEEL REASSURED THAT MY CAR SERVICE IS A+ NASHVILLE. SHE KNOWS CARS AND GOES THE EXTRA MILE TO ANSWER QUESTIONS. HER LEVEL OF CONFIDENCE MAKES ME FEEL REASSURED THAT MY CAR SERVICE IS A+ More
Friendly, efficient, and very knowledgeable. I had a wonderful experience with Downtown Hyundai. The salesmen I worked with were amazing and so much fun to work with. wonderful experience with Downtown Hyundai. The salesmen I worked with were amazing and so much fun to work with. More
Chubby did everything to work out to get to a new car for me and my Fiance him and the stuff that work there was very nice too I’m very highly recommended this place me and my Fiance him and the stuff that work there was very nice too I’m very highly recommended this place More