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Downtown Hyundai

Nashville, TN

4.4
186 Reviews

1512 Broadway

Nashville, TN

37203

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Showing 186 reviews

January 30, 2023

This was a much better experience at the dealership than the last time I was there. Brian was very timely and nice. Work was done in a reasonable amount of time. Communication was good. More

by jadelmar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 02, 2023 -

Downtown Hyundai responded

Hi Jadelmar, we are very happy to have provided you with such a positive experience!

January 24, 2023

The service department was fast and friendly. They made sure I had a ride back to work and kept me updated on my car. More

by teculver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaul Starnes
Jan 29, 2023 -

Downtown Hyundai responded

We appreciate your positive review about your recent experience with us!

December 27, 2022

Everyone is super nice and helpful i come here all the time for my car and they get it done Quick. More

by Mali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadie and Brian
Jan 07, 2023 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 24, 2022

Drew was great! He found me the exact car I wanted and reserved it for me while it was still at sea. Great communication throughout the process. Financing was a bree More

by Lori S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew, Finance Manager
Nov 27, 2022 -

Downtown Hyundai responded

Hi Lori S, we are very happy to have provided you with such a positive experience!

November 12, 2022

Carried in for quick service oil change and tire rotation. Performed in a timely manner with no problems. More

by hcr1053
Recommend Dealer
Yes
Employees Worked With
dont remember
Nov 15, 2022 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 12, 2022

I brought my Tucson in and as the Techs are moving around a bit, I was exceptionally please with Tommy C on the service lane I had 3 issues that I brought to his attention All three were noted and repaired More

by Bresha711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy C Service Lane. Jason in axel and steering
Nov 15, 2022 -

Downtown Hyundai responded

Bresha711, we are glad we could help!

November 03, 2022

The vehicle I bought was in bad shape, and was supposed to be clean. They dropped it off without properly showing me the car. They sold me a contact for service that I thought was through Hyundai, but was More

by Jwsplace74
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Nov 08, 2022 -

Downtown Hyundai responded

Hi Jwsplace74, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.

October 24, 2022

Service at Downtown Hyundai is great. They don't keep you waiting and stay in contact with updates the whole time they have your car. Tommy was very helpful and friendly. Highly recomm More

by Beth DeGrandis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 27, 2022 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2022

The dealership, they will find the car you want, to make you a satisfied customer. More

by dr.harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Terry Upton
Oct 27, 2022 -

Downtown Hyundai responded

Dr.harris, your wonderful feedback and rating mean a lot to us.

October 05, 2022

My Service Manager Angel really took care of me! Downtown Hyundai is lucky to have him. Very professional and communication was great! If I could have, I would have given my experience 6 stars! I wi More

by Vincent K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 13, 2022 -

Downtown Hyundai responded

We appreciate your positive review about your recent experience with us!

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