Downtown Hyundai

Best buying experience ever! The staff is extremely friendly and knowledgeable. I didnt feel pressured or exhausted when the process was over. They treated me like family. I will The staff is extremely friendly and knowledgeable. I didnt feel pressured or exhausted when the process was over. They treated me like family. I will definitely go back when I'm ready for another new car! More

Very Good Buying Experience We used a couple of car buying services that led us to Downtown Subaru. We used the USAA Trucar service to come in with a starting price point. Afte We used a couple of car buying services that led us to Downtown Subaru. We used the USAA Trucar service to come in with a starting price point. After we talked to Chris Knapp about every possible question on the car and its' systems he took us on several test drives of various vehicles we were interested in. Once we got to the negotiating phase Chris had Tim come in and he was more than accommodating in reaching a satisfactory price for us. When we went to do the financing it was also a big pleasant surprise. No pressure to buy the more expensive options. Oh, and did I mention that Tim held the car and the negotiated price until we could return from a trip. All in all it was a pleasant surprise and a easy buying experience. Chris even offered to have us come back after awhile so he could explain the new car systems in more detail. He said "the relationship doesn't end when the paperwork is signed". I expect to continue this relationship for some time! More

Between a rock and a hard place My failing transmission took me down to the dealership for diagnostic testing my warranty gone on my 2010 !Hyundi due to high mileage after discus My failing transmission took me down to the dealership for diagnostic testing my warranty gone on my 2010 !Hyundi due to high mileage after discussing the cost and benfits of getting it repaired vs anew2015 Elantra and the waesme warranty that came with it there was no question as to what I should do !! Jim and Rasheem were awesome treated me so well Thanks Guys for all your hard work and long day getting me fixed up ???????? you were very kind love my New RED car More

Excellent People Best buying experience most friendly dealership I have ever been to. Thank you Jim, Samey, Jimmy and Ron will definitely come back and will tell eve Best buying experience most friendly dealership I have ever been to. Thank you Jim, Samey, Jimmy and Ron will definitely come back and will tell everyone about yall. More

great people We don't have the best of credit but Scott and his team tried there butts off to make sure we could get into the car we wanted at the price we could a We don't have the best of credit but Scott and his team tried there butts off to make sure we could get into the car we wanted at the price we could afford. Awesome people and would highly recommend them. More

Bought a used car back in August 2013. Had considered a used Hyundai, but bought a 2012 Nissan. Finance Mgr added gap insurance and a generic warranty to our contract without even asking. Granted we sho used Hyundai, but bought a 2012 Nissan. Finance Mgr added gap insurance and a generic warranty to our contract without even asking. Granted we should have read over the contract, I thought they were a more respectable dealership than that and would not have been so shady.. After a very heated confrontation with the General Mgr and a visit from someone from my atty's office, we got a refund for the gap policy and the warranty. The Finance Mgr had a problem with telling the truth. He said the warranty was through Lloyds of London.....that should have raised a red flag....that was almost comical. His reason for adding the items was because he hated to see anyone buy a used car and not have a warranty even though the car still had a factory warranty left. Why he couldn't ask first if we wanted it, I don't understand. Don't know why he added the gap insurance. We put $6,000 down on the car. It's not like we were upside down on the deal. It goes to show you that you should never trust anyone. Even though they are this big dealership, does not mean they are an honest and trustworthy dealership. When I confronted the General Mgr about the situation, he was rude and not willing to see listen to what we had to say about the whole deal. I would never buy another car from them and certainly not recommend anyone else to buy from them. More