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Downey Nissan - Service Center

Downey, CA

4.7
248 Reviews

248 Reviews of Downey Nissan - Service Center

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April 01, 2025

I went in for an oil change around 8:30am they let me known that is going to be a two hour wait. I waited more than 3 hours before I went to ask for a status on my car. for them to tell me that they forg More

by karengonzalez3024
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio
Report | Print
March 30, 2025

Got my car serviced yesterday Paul helped me and my daughter he was very friendly and polite and made our service very good. As well the waiting area was very comfortable and clean and the coffee was g More

by Sallyparamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
March 27, 2025

I took the car for service and always ask for Julio because He is fast and follows up the progress on my service, More

by Oscar Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Estrada
Report | Print
Mar 28, 2025 -

Downey Nissan responded

Hi Oscar, we're happy you found our staff to be so supportive during your experience here at Downey Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2025

Julio Perez is the best advisor, 100 % recommend. Good communication and great service. The staff is pretty kindly More

by Jose Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Perez
Report | Print
Mar 28, 2025 -

Downey Nissan responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Downey Nissan. Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2025

Julio Pérez was polite and informed me about all the services were complete on my vehicle More

by Luzlozano65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pérez
Report | Print
Mar 16, 2025 -

Downey Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

Julio perez was my advisor the service was great and everything was snooth they explained all the jobs doe to my car clearly More

by Fermin_sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio perez
Report | Print
Mar 16, 2025 -

Downey Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Julio Perez muy atento y me explico Los servicios de mi carro super recommended and car wash coupon More

by Demetriogonzalez868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio perez
Report | Print
Mar 09, 2025 -

Downey Nissan responded

Gracias por tomarte el tiempo de contarnos cómo nos fue. ¡Esperamos que tengas un gran día!

March 06, 2025

Julio Pérez me atendió y cómo es de costumbre la atención fue sobresaliente , el carro tenía un recall y me prestaron incluso un carro More

by Freddy Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Perez
Report | Print
Mar 07, 2025 -

Downey Nissan responded

Hola Freddy, ¡estamos muy contentos de haberte brindado una experiencia positiva! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

March 01, 2025

Jessine Guardado was extremely friendly and took care of whatever I needed. She made my experience very welcomed and pleasant. More

by ericflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessine Guardado
Report | Print
Mar 04, 2025 -

Downey Nissan responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Julio Pérez the service was Amazing the advisor was knowledgeable and corteous I am Happy with the service More

by nacho.gonzalez1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Pérez
Report | Print
Feb 28, 2025 -

Downey Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Downey Nissan. We are always more than happy to assist you if anything else comes up. Take care!

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