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Downey Nissan
Downey, CA
330 Reviews
Downey Nissan is proud to receive the Nissan Award of Excellence. This award recognizes the employees and dealerships who consistently deliver outstanding results/ performance in sales, customer satisfaction, and owner loyalty. At Downey Nissan, this prestigious award recognizes us as a top Nissan dealer from across the country who was able to meet high standards of achievement. Come to Downey Nissan to experience the outstanding ownership experience, starting from the showroom and continuing through each facet of owning and maintaining your vehicle.
Friendly and approachable customer service, expert financial advice, and trustworthy auto service are the name of the game at Downey Nissan. It’s true—our team is always looking out for the customer first and foremost.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
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Showing 331 reviews
September 09, 2024
Herby in service is the best advisor that Downey Nissan has. Great customer service and very respectful. Go to him when you go to Downey Nissan. You won’t regret it. has. Great customer service and very respectful. Go to him when you go to Downey Nissan. You won’t regret it. More
by Jay Alvarez
Employees Worked With
Herby Garcia
September 07, 2024
I had an outstanding experience at Nissan Downey, and I want to give a special shoutout to Christian De Leon for making it so seamless. From the moment I walked in, Christian was professional, knowledgeabl want to give a special shoutout to Christian De Leon for making it so seamless. From the moment I walked in, Christian was professional, knowledgeable, and genuinely focused on helping me find exactly what I was looking for. He answered all of my questions with patience and made sure I felt comfortable with every step of the process. What really stood out was his attention to detail and dedication to ensuring I got the best deal possible. It was clear that he truly cared about my satisfaction, not just making a sale. If you’re in the market for a new car and want top-notch service More
by Brian
Employees Worked With
Christian De Leon
August 30, 2024
I had an excellent experience at Downey Nissan. Frankie was incredibly helpful, guiding me through the entire process with professionalism and a friendly attitude. The dealership was clean, and the Frankie was incredibly helpful, guiding me through the entire process with professionalism and a friendly attitude. The dealership was clean, and the team made everything straightforward. Highly recommend Downey Nissan if you’re looking for great service and a smooth car-buying experience! More
by Mauricealonso254
Employees Worked With
Frank
January 08, 2024
I came for an oil change and tire rotation. Also, I mentioned that there was a sensor that kept turning on as I mentioned in the call. I got here and they wanted to charge me $270 for just insp Also, I mentioned that there was a sensor that kept turning on as I mentioned in the call. I got here and they wanted to charge me $270 for just inspecting the sensor. When last time I came for an oil change, they had told me it would be of no charge since it was included in the multi inspection. Downey Nissan needs to check their service advisors and educate them( Randy). More
by Y
Employees Worked With
Randy service advisor
August 24, 2023
Worst lease experience I have ever had with a Nissan dealership. This is my 4th leased vehicle and the entire process at this location was a complete nightmare. Save yourself the hassle and errors and g dealership. This is my 4th leased vehicle and the entire process at this location was a complete nightmare. Save yourself the hassle and errors and go to another location. More
by CardiacRN79
Employees Worked With
Serenio
