Downey Nissan

I went in for a scheduled oil change. 2 hours later I I went in for a scheduled oil change. 2 hours later I received my car, unwashed. I was told it would be 1 hour. 2 hours later I got tired of waiti I went in for a scheduled oil change. 2 hours later I received my car, unwashed. I was told it would be 1 hour. 2 hours later I got tired of waiting and requested my unwashed car back. It looked like they were busier washing employees' cars instead of customers' cars. Will never go back! Annoyed, Sal Vidrio More

The service was excellent. Employees are very helpful and friendly. I will be coming back to your service department for any future help I need with my vehicle. The service rep was very informative and very friendly. I will be coming back to your service department for any future help I need with my vehicle. The service rep was very informative and very understanding of the situation. Also the turn around time for the severity of the work was actually very quick. Thank you Pedro Flores More

From beginning to end, the website to schedule an appointment, the time frame "the next day", the friendly greeting from the employees, assisting with transportation while my truck was being service appointment, the time frame "the next day", the friendly greeting from the employees, assisting with transportation while my truck was being service and the service to my truck. Everything at Downey Nissan was a very good experience. I will go back and refer others to this location. More

The person at the service desk is trying to get money for nothing from the customers... I went for oil change and he wanted me to pay $180 just to have the car checked ... !!! after I got the car back, h nothing from the customers... I went for oil change and he wanted me to pay $180 just to have the car checked ... !!! after I got the car back, he gave me a list of things to do in the car without any explanation to any item listed. when I asked about the details.. His first response was about the price !!!!! More

I been to a Nissan Dealers before over the last couple years like Gardena Nissan,OC Nissan, Universal Nissan. And never left with a car it was always the same thing 1. you have NO CREDIT not BAD CRE years like Gardena Nissan,OC Nissan, Universal Nissan. And never left with a car it was always the same thing 1. you have NO CREDIT not BAD CREDIT but NONE your what we call a GHOST  {you heard it takes money to make money same thing with credit} 2. you need a STARTER CAR and then you can bring it back in 6 months or so and trade it in for the one you want  {which is something on the lot they just want to get rid of usually not even in the same size category u know you want standard size and they try giving u compact I'M A BIG GUY} KEEP IN MIND THAT EVERY TIME I WENT TO A DEALER I JUST WANTED A USED '07 AND UP ALTIMA 3.you need a CO-SIGNER  {in these time come on}  DOWNEY NISSAN  BRIAN TAYLOR is the man I went there for a '08 Altima it took a day but i left with brand NEW 2011 Altima he went to bat for me  1. NO starter car 2. NO co-signer 3. and yes my credit score is still about in a low 600 the '08 altima had more options than my 2011 but what made the deal was he got 0%APR  for 60 months SOLD Thank you Brian you not only got me a new car but this will help me BUILD MY CREDIT l'm Lovin' 2011 More

I went in for a 30 minute oil change, but I was there for 1 hour and 45 minutes. I was told I could not be shuttled home for a "30" minute service. Please refer to the aforementioned. I asked for a flat to b 1 hour and 45 minutes. I was told I could not be shuttled home for a "30" minute service. Please refer to the aforementioned. I asked for a flat to be fixed because I had a nail in my tire. They told me that they didn't "find it". I took a look as I was leaving and it was still there. I also requested a tire rotation and brake inspection. But they were not performed. I only knew of what they didn't do because I asked specific questions about my tire and brakes. This made me question whether they even performed the oil change. I was not satisfied with this visit. More

Dear Sir, I use to have a Nissan Maxima, which I totaled Dear Sir, I use to have a Nissan Maxima, which I totaled last year, now I have a Infinity G35,(which I like much better because of rear wheel drive), Dear Sir, I use to have a Nissan Maxima, which I totaled last year, now I have a Infinity G35,(which I like much better because of rear wheel drive), Even so I live and have a friend in Metro Infinity in Monrovia, I still prefer to service my car in Downey Nissan , because of excellent customer service and correct and on time repairs. I usually ask for Walter (Wally), who is a great , helpful and very customer oriented guy. Using your service for already 2 years, I have nothing but praise your good work! Thank You, Kamil Horak PS, too bad that Nissan does not make decent 4 seat RWD without VST...well, there is always Infinity, I guess. More

Walt has always answered and addressed any concerns I have experienced with my vehicle. I have had several issues with my 2008 Armada transmission while on the road, and Walt provided me with advice and have experienced with my vehicle. I have had several issues with my 2008 Armada transmission while on the road, and Walt provided me with advice and direction as to what to do and watch out for until I was able to return home. Upon returning home, he has made it very possible for me to get my vehicle inspected and provided me a loaner car with hesitation. I previously used to go to Schraher Nissan in long beach until they closed, and have chosen Downey Nissan because of the first intitial call for service and great positive conversation I encountered with Walt. More

I used to go to West Covina Nissan and I think you are I used to go to West Covina Nissan and I think you are much better than them. Especially time-wise. I felt very comfortable form the first phone call I used to go to West Covina Nissan and I think you are much better than them. Especially time-wise. I felt very comfortable form the first phone call to my visit and I'm very happy with your service. I feel confident that I won't be talkied into something that I really don't need yet. West Covina told me I would get 10% better gas milage if I switched my tires from air to gas and I did not see any improvement. More

I took the car for red service maintenance. I also asked when I came in that I wanted to know how much a wheel cover would cost. However, I was not called back. When I came to pick up the car, they told me when I came in that I wanted to know how much a wheel cover would cost. However, I was not called back. When I came to pick up the car, they told me they had the wheel cover, but since it was late there was no mechanic available to install it. If I had been called and told the wheel cover was available, I would have picked up the car earlier to get the wheel cover installed. More