200 Reviews of Dover Honda - Service Center
Excellent service and professionalism. Always quick and thorough service, always explaining exactly what was done and what to be mindful of regarding future recommendations for maintaining Always quick and thorough service, always explaining exactly what was done and what to be mindful of regarding future recommendations for maintaining the vehicle. Would recommend highly! More
accommodating I called with a flat tire that needed to be attended to. I was able to get in that day without a problem. I was contacted within 2 hours of getting I called with a flat tire that needed to be attended to. I was able to get in that day without a problem. I was contacted within 2 hours of getting vehicle towed there and was told the diagnosis and fix. I was called again to indeed confirm the tire was able to be fixed and the car was ready. great communication and very accomodating More
True customer service Always professional and informative. Work to solve my issue updating me during the process. Dover Honda service takes the time necessary to understand Always professional and informative. Work to solve my issue updating me during the process. Dover Honda service takes the time necessary to understand my expectations. More
car inspection they are always very nice there and the waiting room is comfortable. It is close to my house so its very convenient. I have all my service done here a they are always very nice there and the waiting room is comfortable. It is close to my house so its very convenient. I have all my service done here and will continue to do so More
Excellent service, great communication I brought my car in for registration and an oil change and when I got there I was offered 60k mile service. It was timely and the gentleman I spoke wi I brought my car in for registration and an oil change and when I got there I was offered 60k mile service. It was timely and the gentleman I spoke with was informative and kept me abreast of what they were doing to my car and when I could expect it to be done. Reasonable price and excellent service. Thanks so much! More
Service Dept Interaction I was exceptionable impressed with the short time period inspecting my vehicle. The inspection report was provided,thru email, then a detailed pricing I was exceptionable impressed with the short time period inspecting my vehicle. The inspection report was provided,thru email, then a detailed pricing estimate was attached. The service dept then let me select the work to complete. After evaluating the pricing estimate was then revised. I was informed of any changes from this game plan, by the service representative handling my vehicle. Concerning the cars age an after market warranty is in effect. The service rep talked to or negotiated with the Warranty business, to determine what repairs were covered thru the warranty. Finally the car was ready when the Service rep indicated. Overall a very pleasing experience, the staff was respectful and knowledgeable concerning the car. Finally, I intend to schedule an appointment for other items from the inspection report in time. Thank you and a great job More
Consistently Great I love how Dover Honda keeps me updated on my service needs. I drive 100 Miles a day 5 days a week and I have zero breakdowns and zero downtime. Co I love how Dover Honda keeps me updated on my service needs. I drive 100 Miles a day 5 days a week and I have zero breakdowns and zero downtime. Convenient hours for service along with knowledgeable advisors are a win for me. More
Jersey boy in a strange land My A/C went out while on a trip from Jersey to Maine. 90+ degree weather Found Dover Honda through Google... Steven St Onge was great. He made th My A/C went out while on a trip from Jersey to Maine. 90+ degree weather Found Dover Honda through Google... Steven St Onge was great. He made the process much more bearable than it might have been. The explanations were thorough and he kept us posted throughout. The service time for the issue was also good. Great job by all involved... The Jersey in me didn't come out even a little!! Thank You !! More
Steven is great to work with... Steven is always really easy to work with, I trust the services that he recommends to us, and he's quick to keep me posted on how things are going. Th Steven is always really easy to work with, I trust the services that he recommends to us, and he's quick to keep me posted on how things are going. Thanks! More
Customer Service is EXCELLENT Whether you're having your vehicle serviced (or purchasing a new one), it's always a pleasure doing business with Dover Honda! All the employees I hav Whether you're having your vehicle serviced (or purchasing a new one), it's always a pleasure doing business with Dover Honda! All the employees I have come in contact with are great. This past visit - James McIntyre and Brian Gagne were especially helpful! Thank you! More