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Dover Honda - Service Center

Dover, NH

4.7
200 Reviews

200 Reviews of Dover Honda - Service Center

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April 23, 2018

Perfect We love Honda,,,,the complaint I do have is we stiil to this date have NOT received our 100.00 for referring my daughter and son in law to your dealer More

by Judy Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Dover Honda responded

Ms. Walker, Thank you for bringing this to our attention and I apologize for the delayed response. I understand that you were in contact with the Sales Manager and should have received your referral check in the mail. If you have any additional concerns please reach out to us and thank you for referring your family to Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 21, 2018

Great help to a busy mom! After damaging my tire, I was able to get in quickly and was given a loaner so that I could get onto my day without interruption. Checked and out in More

by Kim Memmesheimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 20, 2018 -

Dover Honda responded

Dear Kim Memmesheimer, Thank you for sharing your 5 star review with us! As an Employee Owned Company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 21, 2018

Good Experience Service rep was knowledgeable and spent time researching my issue and informing me of the possible causes. I would certainly wish to pass along to Ho More

by ceilicat
Recommend Dealer
Yes
Employees Worked With
Anthony Mounsey
Jun 20, 2018 -

Dover Honda responded

Dear ceilicat, Thank you for sharing this great review with us! As an employee owned company, customer satisfaction is our number one focus. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 20, 2018

Issue not resolved Excellent service this time by the service rep. Good communication. Unfortunately the main reasons I came in for was not resolved. My rep was very pr More

by Jed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2018

oil change I went in for and oil change and it took much less time than I anticipated. The service men were courteous and helpful.. I am 100% satisfied. More

by Hondafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Devanna
Jun 20, 2018 -

Dover Honda responded

Dear Hondafan, Thank you for sharing this great review with us! As an employee owned company, customer satisfaction is our number one focus. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 19, 2018

well done I got my first oil change on my new truck and it was done quickly and neatly plus they washed and vacuumed the truck . neato More

by guitar guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Martel, Paula Redden
Jun 20, 2018 -

Dover Honda responded

Dear guitar guy, Thank you for sharing this great review with us! As an employee owned company, customer satisfaction is our number one focus. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 19, 2018

Car detailing was amazing. James did a great job of explaining things up front. He keep me informed during the process. When we got our car back it looked showroom new. More

by John G Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Dover Honda responded

Dear John G Smith, Thank you for sharing your 5 star review with us! We truly appreciate the time you took to share your feedback with us. As an employee owned company, customer satisfaction is our number one focus. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 19, 2018

It was exactly what I expected I was told when I made my appointment exactly what would be done and what the cost would be. The time it took was accurate and the service people were More

by sassy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven St. Onge
Jun 20, 2018 -

Dover Honda responded

Dear sassy123, Thank you for sharing your 5 star review with us! As an Employee Owned Company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 18, 2018

James was absolutely great. A real professional. James was very helpful to my wife who brought my car in for service. He explained everything that needed to be done and why. Answered all of my wife More

by James P Dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Dover Honda responded

Dear James P Dunn, Thank you for the kind comments! We truly appreciate it. I am happy to see that you received a 5 star experience from James during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

April 18, 2018

Service Workers were helpful and did a good job making sure my car was fixed properly. The manager was attentive and helpful as well. Thank-you More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Segien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Dover Honda responded

Dear T Thank you for sharing your 5 star review with us! As an Employee Owned Company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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