199 Reviews of Dover Honda - Service Center
Great help to a busy mom! After damaging my tire, I was able to get in quickly and was given a loaner so that I could get onto my day without interruption. Checked and out in After damaging my tire, I was able to get in quickly and was given a loaner so that I could get onto my day without interruption. Checked and out in 5 minutes each time! More
Good Experience Service rep was knowledgeable and spent time researching my issue and informing me of the possible causes. I would certainly wish to pass along to Ho Service rep was knowledgeable and spent time researching my issue and informing me of the possible causes. I would certainly wish to pass along to Honda that I wish the daylight-mode dashboard instrument lighting was much brighter for the 2017 Honda Fit -- the way it is in night-time mode with the headlights turned off. More
Issue not resolved Excellent service this time by the service rep. Good communication. Unfortunately the main reasons I came in for was not resolved. My rep was very pr Excellent service this time by the service rep. Good communication. Unfortunately the main reasons I came in for was not resolved. My rep was very professional and I was treated fairly. However the issue still exists. Again I feel the rep was excellent. However the two main issues I brought the car in for are not fixed and only secondary issues have been repaired. I will end up having to take the car to my garage rather than a dealer to have the issue fixed which is extremely disappointing after a full day at the dealership and $800. One issue I was told Could not be duplicated, happens every time I drive the car and happened on my way home from service. More
oil change I went in for and oil change and it took much less time than I anticipated. The service men were courteous and helpful.. I am 100% satisfied. I went in for and oil change and it took much less time than I anticipated. The service men were courteous and helpful.. I am 100% satisfied. More
Car detailing was amazing. James did a great job of explaining things up front. He keep me informed during the process. When we got our car back it looked showroom new. James did a great job of explaining things up front. He keep me informed during the process. When we got our car back it looked showroom new. More
It was exactly what I expected I was told when I made my appointment exactly what would be done and what the cost would be. The time it took was accurate and the service people were I was told when I made my appointment exactly what would be done and what the cost would be. The time it took was accurate and the service people were very courteous, More
well done I got my first oil change on my new truck and it was done quickly and neatly plus they washed and vacuumed the truck . neato I got my first oil change on my new truck and it was done quickly and neatly plus they washed and vacuumed the truck . neato More
James was absolutely great. A real professional. James was very helpful to my wife who brought my car in for service. He explained everything that needed to be done and why. Answered all of my wife James was very helpful to my wife who brought my car in for service. He explained everything that needed to be done and why. Answered all of my wife's questions. A real professional. More
Service Workers were helpful and did a good job making sure my car was fixed properly. The manager was attentive and helpful as well. Thank-you Workers were helpful and did a good job making sure my car was fixed properly. The manager was attentive and helpful as well. Thank-you More
Warranty / recalls completed This was the second time James has helped me in service. He is very knowledgeable, straight forward, friendly and professional. I would highly recomme This was the second time James has helped me in service. He is very knowledgeable, straight forward, friendly and professional. I would highly recommend him as I am also a service advisor at another dealer. Excellent service as always - thank you! More