208 Reviews of Dover Honda - Service Center
Above and Beyond Dover Honda out performs every service center I have ever utilized, and tries to go the extra mile every time. I just had a LENGTHY repair done, and Dover Honda out performs every service center I have ever utilized, and tries to go the extra mile every time. I just had a LENGTHY repair done, and they let me borrow a loaner for the 6 days that it took. I will never take my car anyplace else. More
Third time's a charm I took my high-mileage CRV to two other dealerships last year before landing at Dover Honda, more than two hours from my home. Ironically, they're the I took my high-mileage CRV to two other dealerships last year before landing at Dover Honda, more than two hours from my home. Ironically, they're the only facility to actually spend any amount of time with my car. I explained that we live in a fairly remote area and that I also frequently use my vehicle for road trips; therefore, I need it to get me wherever I'm going and back again. Jim McIntyre put together a comprehensive list of items that needed to be fixed ASAP, items that would need attention soon, and items that would need consideration at the major mileage intervals. Such a list allowed us to thoughtfully weigh the total cost of repairs before making decisions. Jim is an excellent service advisor and we trust his guidance and advice. As a result, I have a trustworthy vehicle that runs great and still earns its keep. I know the day will come when I'll have to replace it, and I'll likely select another Honda because I've found a team I trust to take care of it. More
Once again great service Free diagnosis and clear explanation of our options. Even to the point of recommending we not fix it due to the cost of the repairs vs value of the ca Free diagnosis and clear explanation of our options. Even to the point of recommending we not fix it due to the cost of the repairs vs value of the car More
"ATTENTION TO DETAIL" Every time I have my vehicle serviced at Dover Honda it is always pleasure! Hats off to the whole department ! I always feel they appreciate my busin Every time I have my vehicle serviced at Dover Honda it is always pleasure! Hats off to the whole department ! I always feel they appreciate my business ! More
Honda shut down! Recently driving my 2010 Honda Accord Coupe down 101 when it decided to shut off! Called a wrecker and then called Dover Auto to let them no it was co Recently driving my 2010 Honda Accord Coupe down 101 when it decided to shut off! Called a wrecker and then called Dover Auto to let them no it was coming there way and as usual was met with a positive response of "we will be waiting for you". Dropped car off on a Thursday diagnosed on Friday and fixed on Monday. It does not get any better than that! More
Service Booked inspection online. Everything was on schedule as always with the service department. Sat in their comfy lounge and before I knew it my car was Booked inspection online. Everything was on schedule as always with the service department. Sat in their comfy lounge and before I knew it my car was ready. Perfect experience More
First class service. My only service option for my vehicle, fast, reliable and fair. I purchased my vehicle here and would have it serviced nowhere else. I highly recomm My only service option for my vehicle, fast, reliable and fair. I purchased my vehicle here and would have it serviced nowhere else. I highly recommend Dover Honda. More
always easy and the team is always very easy to deal with. always easy to bring my car in for service. The waiting rrom s very comfortable and my car comes back to me clean and ready to go. always easy to bring my car in for service. The waiting rrom s very comfortable and my car comes back to me clean and ready to go. More
Taillights fixed! James was very helpful when my tail lights and plate lights all went out. I drive to work at 3-4am every day, and needed a really quick fix. I made a James was very helpful when my tail lights and plate lights all went out. I drive to work at 3-4am every day, and needed a really quick fix. I made a same-day appointment, went to the dealer, and didn't have to wait long before they fixed a blown fuse and replaced one blown tail light. They didn't have the plate light fixture which was broken, but they ordered it and I went back the next day with absolutely no hassle and James fixed it in about 2 minutes. If I were more car savvy, I could've fixed this myself for less cost, but seeing as I needed to fix it as fast as possible and it could have been a more serious electrical issue, it was worth it to pay for the labor. More
Exceeded my high expectations! I drove out of my way to take advantage of the service coupon that was offered. It was my first time here for service, although I have owned 4 differe I drove out of my way to take advantage of the service coupon that was offered. It was my first time here for service, although I have owned 4 different Honda vehicles in the past 7 years. The coupon got me to come to Dover Honda where I saw first hand the professional service I expected, but the treatment I received as a customer will get me to return! Absolutely exceeded my high expectations!! All associates were friendly and engaging. The facility is top notch. I felt like a welcome guest in the house of Dover Honda. More