Dover Honda

car inspection they are always very nice there and the waiting room is comfortable. It is close to my house so its very convenient. I have all my service done here a they are always very nice there and the waiting room is comfortable. It is close to my house so its very convenient. I have all my service done here and will continue to do so More

Excellent service, great communication I brought my car in for registration and an oil change and when I got there I was offered 60k mile service. It was timely and the gentleman I spoke wi I brought my car in for registration and an oil change and when I got there I was offered 60k mile service. It was timely and the gentleman I spoke with was informative and kept me abreast of what they were doing to my car and when I could expect it to be done. Reasonable price and excellent service. Thanks so much! More

Consistently Great I love how Dover Honda keeps me updated on my service needs. I drive 100 Miles a day 5 days a week and I have zero breakdowns and zero downtime. Co I love how Dover Honda keeps me updated on my service needs. I drive 100 Miles a day 5 days a week and I have zero breakdowns and zero downtime. Convenient hours for service along with knowledgeable advisors are a win for me. More

Alan was Great Alan was very helpful. He knew the car, knew what he was talking about, was very personable and very helpful. He seemed genuine honesty and forthcom Alan was very helpful. He knew the car, knew what he was talking about, was very personable and very helpful. He seemed genuine honesty and forthcoming. He helped me point out all the new features in the car and showed me how to use everything that I would possibly need to know about the vehicle. One thing I was very disappointed with was the final cost of the vehicle. I ended up paying for the freight/delivery/dealership fee, and the capital cost of the car was $3,000 higher than MSRP. My final cost of the car ended up being just below MSRP which is basically retail price. As a longterm customer and this being my 2nd vehicle, I expected a better price and wish I did more homework. The dealership did cover the final payments of my old lease ( 5 months) and provided excess damage protection on the new vehicle as I expect to get a nice big bill from my previous vehicle since the dealership did not want to buy it. More

Service Dept Interaction I was exceptionable impressed with the short time period inspecting my vehicle. The inspection report was provided,thru email, then a detailed pricing I was exceptionable impressed with the short time period inspecting my vehicle. The inspection report was provided,thru email, then a detailed pricing estimate was attached. The service dept then let me select the work to complete. After evaluating the pricing estimate was then revised. I was informed of any changes from this game plan, by the service representative handling my vehicle. Concerning the cars age an after market warranty is in effect. The service rep talked to or negotiated with the Warranty business, to determine what repairs were covered thru the warranty. Finally the car was ready when the Service rep indicated. Overall a very pleasing experience, the staff was respectful and knowledgeable concerning the car. Finally, I intend to schedule an appointment for other items from the inspection report in time. Thank you and a great job More

outstanding customer service fantastic experience. customer focused. my wife drove off the lot and within 5 miles ran over a hunk of metal on the road and got a flat tire. Serv fantastic experience. customer focused. my wife drove off the lot and within 5 miles ran over a hunk of metal on the road and got a flat tire. Service department and sales staff were fantastic in getting her a new tire and getting her back on the road More

Jersey boy in a strange land My A/C went out while on a trip from Jersey to Maine. 90+ degree weather Found Dover Honda through Google... Steven St Onge was great. He made th My A/C went out while on a trip from Jersey to Maine. 90+ degree weather Found Dover Honda through Google... Steven St Onge was great. He made the process much more bearable than it might have been. The explanations were thorough and he kept us posted throughout. The service time for the issue was also good. Great job by all involved... The Jersey in me didn't come out even a little!! Thank You !! More

Steven is great to work with... Steven is always really easy to work with, I trust the services that he recommends to us, and he's quick to keep me posted on how things are going. Th Steven is always really easy to work with, I trust the services that he recommends to us, and he's quick to keep me posted on how things are going. Thanks! More

Customer Service is EXCELLENT Whether you're having your vehicle serviced (or purchasing a new one), it's always a pleasure doing business with Dover Honda! All the employees I hav Whether you're having your vehicle serviced (or purchasing a new one), it's always a pleasure doing business with Dover Honda! All the employees I have come in contact with are great. This past visit - James McIntyre and Brian Gagne were especially helpful! Thank you! More

Easier than expected I usually rank the process of buying a car through a dealership down there with going to the dentist. However, John made buying this vehicle very easy I usually rank the process of buying a car through a dealership down there with going to the dentist. However, John made buying this vehicle very easy, and I never felt pressured in any way. He gave us time to make our decision intelligently, and he was always a gentleman. More