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Dover Honda
Dover, NH
1,375 Reviews
Dover Honda is an employee-owned dealership that is a part of International Cars, Ltd., a family of five New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,375 reviews
December 22, 2019
Excellent experience! This was honestly the best car buying experience I've ever had (and I've owned many cars over the years). My sales rep, Caitlin, was warm, yet profes This was honestly the best car buying experience I've ever had (and I've owned many cars over the years). My sales rep, Caitlin, was warm, yet professional, and listened to what I wanted and patiently answered my questions. I had absolutely no intention of driving away in a new Civic yesterday, but Eric worked hard to get me a price I simply couldn't refuse. I drove away in a beautiful car and felt completely satisfied that I'd gotten the best possible deal I could get. Although it will be a long time before I'm car shopping again (after all it's a Honda!), I will definitely return to Dover Honda when I'm ready. More
by bswift
Employees Worked With
Marsha Heiland, Caitlin Black, Eric Swindell
December 20, 2019
I have had the pleasure of meeting Al and purchasing a car from him at Dover Honda. We met several times and Al was very attentive to my questions and preferences. His professional skills are exemplary! car from him at Dover Honda. We met several times and Al was very attentive to my questions and preferences. His professional skills are exemplary! More
by mwtbandit
December 19, 2019
Respectful + Helpful I love working with Paula + her team at Dover Honda. They worked hard to help me get into a new CRV. I wouldn't work with anyone else. I love working with Paula + her team at Dover Honda. They worked hard to help me get into a new CRV. I wouldn't work with anyone else. More
by lindsey
December 18, 2019
This is our 2nd Honda lease purchase from Dover Honda. Charley L. is funny,honest and knowledgeable. I love my 2020 Pilot aa,much as I loved my Odyssey. Charley L. is funny,honest and knowledgeable. I love my 2020 Pilot aa,much as I loved my Odyssey. More
by cindyloufearis
December 14, 2019
Excellent sales staff and service . This was our third Honda purchase and we cannot say enough about the quality of service we have received. Our entire process once we chose our vehic . This was our third Honda purchase and we cannot say enough about the quality of service we have received. Our entire process once we chose our vehicle took no longer then two hours. Love you guys and gals. More
by Plans1056
December 13, 2019
Best dealer experience EVER! I can't say enough good things about the people I dealt with at Dover Honda. Kris ("Kris with a K") Adams was so helpful and honest and so not like y I can't say enough good things about the people I dealt with at Dover Honda. Kris ("Kris with a K") Adams was so helpful and honest and so not like your old school high pressure salesman who just wants to take your money and send you away. Kris sat with me and showed me how to work my 21st century space car and stayed with me until I knew how all the features worked. His customer service was above and beyond what I expected to receive at a car dealership. Cody Davenport was so great working the financing for me. He actually came to me with a better loan term than what I had requested. He saved me money! Bob Hajjar is the MAN! I cannot express how thankful I am that he was able to work within my budget. Kris with a K, Cody, and Bob are a great team. I will not hesitate to send folks their way. More
by LauraS.
December 13, 2019
Overall great experience! Everyone was very cordial and professional, especially Caitlin and Marsha. What I did not appreciate was the multiple emails I received despite the fa Everyone was very cordial and professional, especially Caitlin and Marsha. What I did not appreciate was the multiple emails I received despite the fact that I had already set an appointment to test drive a 2016 Honda CRV. It was obvious that the history of email contact was not reviewed before additional emails went out, or it is an automated system that does not know that other emails were sent out. Either way, that needs improvement. More
by auclairn
Employees Worked With
Marsha Heiland, Jill Colety, Drake Richter, Caitlin Black, Brandee Fairchild
December 12, 2019
Outstanding Dealership Was looking to purchase an Accord Touring Edition in a specific color combination and Dover Honda was able to find me that car. Rick Stern and the st Was looking to purchase an Accord Touring Edition in a specific color combination and Dover Honda was able to find me that car. Rick Stern and the staff at Dover Honda made this the best new car purchase I have ever experienced. I appreciate that Rick was able to get the paint protection film and other accessories I wanted on the car installed during the prep process. More
by Tom M
December 10, 2019
Outstanding Consumer Experience This is my second experience purchasing a car at Dover Honda. It was Paula Redden’s incredible attention to the customer experience from my first vis This is my second experience purchasing a car at Dover Honda. It was Paula Redden’s incredible attention to the customer experience from my first visit that brought me back. She treats all of her customers with the same level of understanding, humor and compassion-as though they were close friends or even family. Admittedly, car shopping has always been somewhat intimidating to me as a result of the negative stigma and connotations associated with car dealerships in general. Knowing her customers as well as she does, Paula connected me with Kris Adams who, in the simplest terms, just gets it. He met my skepticism, over-thinking nature, and self-doubt with humor and patience and I could not be more grateful. As both a salesperson and a human being, Kris is incredibly genuine and the epitome of a gentleman. His approach was perfectly relaxed and I felt absolutely no pressure to make any rash decisions without understanding all of my options. He ensured that I found the exact car that would fit both my need to find a reliable car within my budget, as well as my superficial want to drive something that will, simply put, “make me look cool,” (because this is important). Being that Kris is incredibly knowledgeable as well as trustworthy, he recognized just how much hand-holding I required without being too assertive. There are not many decisions in my life for which I feel confident or don’t second guess, yet somehow purchasing a car-of all things-at Dover Honda is one of them. Even down to the dreaded walk into Finance-where I am always convinced I will be bamboozled into all sorts of unnecessary features-Marsha Heiland truly “sealed the deal” for me-so to speak. She understood my needs and how to best meet my financial goals with plans that were right for me and my new (used) car- while also making me laugh. It takes a special person to make me chuckle and smile while writing out such a hefty check! I cannot imagine that there are many dealerships who have a reputation of making such a scary process so painless-dare I say fun even? I laughed my way through every step and with the most amazing support from the entire team. If there is anything that validates what a consistently exceptional dealership Dover Honda is, it is their high volume of repeat customers. This may only be my second experience at this store, but between Paula, Kris and Marsha; I would now consider myself a Dover Honda Lifer. Thank you all for taking such good care of me. Mary Ann T. More
by Maryann
December 09, 2019
Alan Lepler and the team at Dover Honda did an Al Lepler and the team at Dover Honda did an outstanding job helping me find a used vehicle! Friendly, courteous, professional with enough personality Al Lepler and the team at Dover Honda did an outstanding job helping me find a used vehicle! Friendly, courteous, professional with enough personality to keep me comfortable during the process. Worth going back! More
by Scott Bemis
