Dover Honda

I gave "great" ratings because the moment I walked into the dealership, I was greeted with a warm smile and a promise to help me into a reliable, affordable car. Right to the end, my sales tea walked into the dealership, I was greeted with a warm smile and a promise to help me into a reliable, affordable car. Right to the end, my sales team was hands-on and helpful. I will be recommending Dover Auto to all my friends and family! More

Exellent experience from start to finish. Ashley was very professional and actually sealed the deal via telephone. Next day got a call from the Sales Manager, Markus Perkins who scheduled me to come an very professional and actually sealed the deal via telephone. Next day got a call from the Sales Manager, Markus Perkins who scheduled me to come and speak with Rich Lombardi the Sales Consultant. Rich explained all the features of the car and then we went for spin in my new car. Loved the car and moved on to the finance guy, Juan Mendez. who was very helpful and explained all of our financial options. We secured a very favorable rate and we were very happy with the whole experience that day. Rich delivered the car and again reviewed all the technical features of the car. Again very pleasant and easy to deal with. I would highly recommend this dealer, as not only were they friendly and professional, but made the experience very painless. And I love my new Cruze! Thanks all........ More

Hello, Please contact me ASAP when you receive all the Hello, Please contact me ASAP when you receive all the information. Again, when a customer asks to check "ALL" credit unions.....and finance instit Hello, Please contact me ASAP when you receive all the information. Again, when a customer asks to check "ALL" credit unions.....and finance institutions for the best rate..Wife has over a 800 credit score....She was told this was the best rate.....My wife did not receive the best rate. I refinanced my Subaru last week...off lease...and received 2.39 thru Service Credit Union for 72 months. It took 1 hour to get approved, received 20 day plate, and inspection. She was told that it takes 2 weeks....Again, she never received any paperwork.....or a 20 day plate, or inspection....she was asked to come in with a copy of her drivers license on Tuesday...she did...and she received another call for her to contact our insurance company for a binder....she will not do this...as she wants to cancel the process and go thru Service Credit Union. She is interested in the extended warranty...but again needs information on the coverage...never received any info/paperwork from you guys. She was told that she has to wait to receive her first payment...from Eastern Bank...pay that before she can refinance thru Service Credit Union.....nonsense...She will then have to register her car 2 times....thru Eastern and then Service Credit Union as there would be different lien holders....This will cost us $ to register 2 times. Again, we are very upset about the interest rate she received....very deceptive....and the length of time it takes to purchase off lease, Again, I was in and out in 1 hour. Please share this email with the sales manager ! Best regards, Doug Hartford More

This dealership is fantastic!!! Absolutely no pressure to This dealership is fantastic!!! Absolutely no pressure to buy. Salesman was very helpful and did not rush me at all, but encouraged me to g This dealership is fantastic!!! Absolutely no pressure to buy. Salesman was very helpful and did not rush me at all, but encouraged me to go over the car I wanted to buy. When it came time to negotiate the price, I offered one price, then I was counter-offered with a price I was very happy with. The purchase price included a car detailing, and let me say, by the time they finished detailing the car, it looked brand new, inside and out. This was very important to me since this car was an anniversary gift to my wife and they did not let me down. I have to admit that I am a Ford only owner, and that this dealer had the used car I was looking for. With that said, I still highly recommend this dealership for a new or used vehicle. The entire buying process was a very, very good experience and I would buy a vehicle from them again! More

I have been a Dover Honda customer for the last 6 years. I have yet to run into an employee who isn't completely caring, professional and courteous. I have always gone to Dover Honda for my service and when I have yet to run into an employee who isn't completely caring, professional and courteous. I have always gone to Dover Honda for my service and when I recently went through a major life change, I shared that with the service department and they couldn't have been kinder. They worked with me every time I needed service to explain to me what the car needed and could wait to have fixed. Nick, Virginia and Larry could not have been more compassionate, helpful or honest. Virginia sat with me through tears at one point and I felt like I was the only customer there. She and Larry couldn't have been kinder. They don't realize what an impact they made on me. I knew that when the time was right I would buy myself a new Honda at Dover Honda. Firstly, the product is fantastic. I have never had a problem with my last Honda. Yesterday I purchased my very first new car in 25 years in my own name and what an emotional experience. My Honda "family" was extremely supportive, kind and listened to my needs and concerns. They worked diligently to ensure I had a purchase that was safe and affordable. They also treated me like a real person, they also listened. They even counseled me on some things that I didn't know about and would help me in the long run. I felt like they completely cared about me as a person and my new car is just the icing on the cake. They have made a lifelong customer of me. I would especially commend Rick, Zep, Bruce, Nick, Sue and I apologize for not knowing the rest of the staff's names but I sat there for 4 hours and witnessed all of the same professionalism and courtesy from them as well. What a dealership and what a great "family"! I realize they all do this on a daily basis but they were part of a significant change in my life and my gratitude and appreciation is immeasurable. I LOVE this dealership!! A Million Thanks!!! Sharon G. More

This was my first car purchase and Sue was patient, helpful, and fun to be around. I stopped by three times before making my final decision to purchase a 2013 Honda Fit Sport Automatic. Throughout my c helpful, and fun to be around. I stopped by three times before making my final decision to purchase a 2013 Honda Fit Sport Automatic. Throughout my car search I test drove 8 different cars at 5 dealerships! Dover Honda Chevrolet suited me best because of the service I receive from Sue and what the Honda Fit offered. I would most certainly recommend visiting Sue if you're in the market for a new car. She's my new Honda Mom! More

Sue was very helpful in helping us select the right vehicle for our needs. She was very knowledgeable regarding the vehicle and took care to ensure that we understood it's capabilities and explained vehicle for our needs. She was very knowledgeable regarding the vehicle and took care to ensure that we understood it's capabilities and explained in detail the various amenities of the vehicle. It was the best experience we have ever had with a dealership. Sue has also followed up via phone to ensure we were happy with the vehicle. More

I have been a customer of Dover Honda for several years. The sales and service staff have gone above and beyond to make sure that my experience with them has been a good one! I highly recommend this dealers The sales and service staff have gone above and beyond to make sure that my experience with them has been a good one! I highly recommend this dealership! More

Lisa, did an awesome job as did the finance mananger. With less than perect credit as in BAD credit and they had me approved and in a new car with no money down and a payment I requested in less than 24 With less than perect credit as in BAD credit and they had me approved and in a new car with no money down and a payment I requested in less than 24 hours.. NO Bait and Switching done at this dealership. I would highy reccomend going to them for a new car. Kimberley More

Not long after arriving at the dealership my wife and I were approached by Heidi Gates. She asked if she could help us, and offered a lot of information of the different vehicles we were looking at. I have were approached by Heidi Gates. She asked if she could help us, and offered a lot of information of the different vehicles we were looking at. I have the highest review and appreciation for Heidi and her commitment to customer service. More