Dover Honda

Invisible Man Let me begin by saying that overall,I was pleasantly surprised by the courteous,prompt, and professional service I received at Dover Honda. Days befo Let me begin by saying that overall,I was pleasantly surprised by the courteous,prompt, and professional service I received at Dover Honda. Days before,I had received a recall notification for my Honda Accord.I was amazed that I was able to get an appointment so promptly. When I arrived for the appointment,I was greeted immediately by an attentive Service Technician.The work was done promptly and well.The same woman that arranged for the work to be completed called me to let me know the work was completed. When I arrived at the service desk to sign the paperwork,The woman that had been so polite and professional before,was engaged in what seemed to be a personal conversation with another employee.I waited patiently for a few moments,cleared my throat a few times,and the personal conversation continued.I began to feel like "The invisible Man".Finally,another Service Tech arrived and helped me complete the required paperwork and directed me to my car. The work was completed,and my car was even washed before I picked it up.I've never had that level of service from any other service department before. More

Old Car I am satisfied with Dover Honda service 99% of the time. Accord/15 years/126,000. Serviced by Honda technicians with Honda parts Thank you very muc I am satisfied with Dover Honda service 99% of the time. Accord/15 years/126,000. Serviced by Honda technicians with Honda parts Thank you very much More

Sudden replacement for ca. My car suddenly "died" on me with no warning and I needed to replace it. I shopped around and found the Honda CRV the best deal in town. Cait Johnson My car suddenly "died" on me with no warning and I needed to replace it. I shopped around and found the Honda CRV the best deal in town. Cait Johnson was wonderful and did not push me at all. She asked questions concerning what I was looking for and what price range. She met my needs. Again she was not pushy and this is what I consider good salesmanship. She allowed me ample time to make my decision. Catherine Portsmouth NH More

Great place to deal with I have bought 2 new CRV's from them and have always had service done there. They have always treated me right and always do a great job serviceing the I have bought 2 new CRV's from them and have always had service done there. They have always treated me right and always do a great job serviceing the vechiles. I do recommand them to my friends and family. More

Excellent Staff Dover Honda is by far an excellent dealership with an even better staff. Great vehicles, great staff, overall just good ole fashion down home people. Dover Honda is by far an excellent dealership with an even better staff. Great vehicles, great staff, overall just good ole fashion down home people. Go and see Marsha if you want to be treated right. She is a honest salesperson with your pocket in mind. I just recently purchased a 2013 Honda Accord through them and I would do it again. They are building a new facility right next door. Can't say enough about the dealership. They went out of the way to make it happen for me. Originally from Central NY....you don't get this type of service in NY. If you want a great vehicle with an honest group of people handling it....go see them and ask for Marsha, Gary, Jake and Jack. More

No Stress Experience I recently purchased a Honda CR-V @ Dover Honda. My salesperson Sue facilitated a great car buying experience. She's a class one professional - knowle I recently purchased a Honda CR-V @ Dover Honda. My salesperson Sue facilitated a great car buying experience. She's a class one professional - knowledgeable, helpful, no pressure. More

took a long time I called to tell them I would be coming over to pick up my pre-owned Chevy Cruze, and they said they would be ready, yet, I had to wait hours for the I called to tell them I would be coming over to pick up my pre-owned Chevy Cruze, and they said they would be ready, yet, I had to wait hours for the purchase agreement. More

Great Car Buying Experience! I just purchased a 2015 Honda Civic Coupe from Dover Honda. It was by far the best buying experience that I have ever had! I worked with Sue Garland a I just purchased a 2015 Honda Civic Coupe from Dover Honda. It was by far the best buying experience that I have ever had! I worked with Sue Garland and she was tremendous from start to finish. I test drove both the Civic as well as a new Mazda 3 to compare. After spending a few days to weigh the pros and cons of both cars, I decided on the Civic. I emailed Sue and told her that I was interested to begin discussing purchasing the car, and asked that before I put a deposit down on it, if she could email me an Out the Door price including the car itself, as well as all administration fees, Maine title Fee, destination, ect... She replied back in literally less than 10 minutes with an amazing quote that was quite a bit lower than both Edmunds and KBB true market values for this area. This included all fees requested with zero surprises at the end. Plus I got the 1.9% financing as well. Taking delivery was also a very pleasant experience too. Sue again was great in showing me how to pair my phone to the car, introducing me to the service dept, etc.... The car was flawless, very clean and very well detailed. I am very pleased with the experience and highly recommend Sue and the Dover Honda team! I couldn't be happier! Don More

Excellent help with no "games" My wife and I were recently at Dover Honda to replace an old junker and expected to negotiate and haggle and overall hate the car buying experience. My wife and I were recently at Dover Honda to replace an old junker and expected to negotiate and haggle and overall hate the car buying experience. We were greeted by Micheal Martin, one of the salesmen and let him know right off that we were on an early mission just to look at cars and were not buying that day. He still got the car we were interested in and gave us the full tour on how everything worked and answered all our questions. We then got an early quote (he has our number and I was expecting endless calls but we told him we would be back when ready and he did not bother us at all). After my junker finally gave out about a month later we went back to see Micheal and he took us for a test drive then worked with us to get a very good price (very low according to truecar). We were looking at the very base model CR-V and he never once tried to convince us to "upgrade" and only pointed out missing things when we asked about them. In the end we purchased a different car based only on our preference of the car itself, but the dealer we saw for the car we did buy was no comparison. He bothered us often at home, was not as knowledgeable about the car and was unreasonable about the price. We kept saying we wished that Micheal worked at the dealership we were at so we could enjoy buying the car. Our next car will probably be a Honda Fit and I will certainly be starting at Dover again. More

Great overall experience ! My wife and I accompanied our son and his family in January of 2014 when he purchased a new CRV from Dover Honda through their salesman Rick Stern. Ri My wife and I accompanied our son and his family in January of 2014 when he purchased a new CRV from Dover Honda through their salesman Rick Stern. Rick made the entire purchase a non-threatening event from initial contact through negotiation and finally, to delivery. Rick embodied the characteristics of true professionalism, courtesy and integrity which many auto salesmen/women espouse, but fail to deliver. Keeping in mind the absolute respect that Rick advances to each of his customers, my wife and I revisited Dover Honda, and Rick, to view, negotiate, and purchase a new 2015 Honda CRV EX. Rick Stern took the time necessary to acquaint us with the product, allowed us to test drive the vehicle without the necessity of his having to accompany us ( showing respect for us and our particular situation ), and then negotiated, in good faith, delivering a price which beat two of his competitors, both whom have dealerships in NH, by a good margin. Rick took time to deliver the product in complete absence of any arrogance or demeaning manner, in spite of my somewhat confusing questions as to operational aspects of the product, which was greatly appreciated. Rick showed total respect for us as consumers and delivered both himself and his dealership in a most refreshing, polite and professional manner. We totally recommend Rick Stern as the salesman of choice to represent Dover Honda and its fine products. Be sure to ask for Rick to represent you in your quest for a new or used Honda vehicle. We feel strongly you will not be disappointed and will received the quality of professionalism that we enjoyed with Rick Stern as our representative. Mr and Mrs G. Bisson More