Dover Honda

Excellent Service! Went into Honda yesterday and purchased a brand new 2014 Honda Accord. Everyone knows shopping for a vehicle is a pain, especially because of the who Went into Honda yesterday and purchased a brand new 2014 Honda Accord. Everyone knows shopping for a vehicle is a pain, especially because of the whole sales game. I have to say, this was the least painful experience I have ever encountered when buying a vehicle. The sale guy Dan was very honest, I told him I was looking at the Hyundai Sonatas, instead of criticizing the other brand, he complimented it. He worked hard to get me the best deal. When we could not come to an agreement, he got the manager Bruce. I thought it was be downhill from there but Bruce was awesome. Very down to earth, did not seem like a sales guy at all. Between Dan and Bruce I got a really good deal on the vehicle price and value for my trade in. Their customer service is the best by far. I can't say you will be with having to negotiate or even hustle a little, but that is to be expected. Its business. However, I would definitely recommend this dealership. More

Buying new Honda Fit Sport Our sales consultant Susan Garland was excellent! She explained everything in detail and answered all our questions. Our purchase went very smoothly Our sales consultant Susan Garland was excellent! She explained everything in detail and answered all our questions. Our purchase went very smoothly and every step of the process was handled by very professional and caring employees. Closing the purchase took somewhat longer than it should have due to computer glitches and antiquated document printers. All the people we dealt with along the way were very pleasant and kind. We will strongly recommend Dover Honda to friends and family. More

Susan was friendly and quick to greet us when we entered the dealership for the first time. We test drove the civic, sat down to talk numbers,( I had already received a quote via e-mail) gave a deposit and the dealership for the first time. We test drove the civic, sat down to talk numbers,( I had already received a quote via e-mail) gave a deposit and were out of there in about one hour. We came back three days later to pick up our car and close the deal.( the car had to be transported from another dealer ) We had selected a few options that were put on while we finished the paper work. Susan, Gary. and Bruce were all courteous, and a pleasure to do business with.It was the easiest and quickest car purchase I ever made. Thank You Dover Honda Team!! Paul Dostie More

Sue Garland Sue was great to work with. She spent plenty of time with us to make sure we had the right car - Honda Pilot. Sue was recommended to us from a Frien Sue was great to work with. She spent plenty of time with us to make sure we had the right car - Honda Pilot. Sue was recommended to us from a Friend who also had a great experience with her. We got a great deal and love our new Pilot. Everyone we met at Dover Honda was friendly and thanked us for purchasing a Pilot. More

Sue was professional and nice. We got the exact car we wanted and really enjoy it. We were slightly disappointed in our trade in price but happy overall with our experience. Its nice to be able to use the wanted and really enjoy it. We were slightly disappointed in our trade in price but happy overall with our experience. Its nice to be able to use the internet to learn about the car and to be able to communicate by email and phone. More

I purchased a car two years ago from a local high volume dealership. I had to wait one week to get my car. I had to do all of the leg work for insurance, financing etc. The sales person knew nothing abou dealership. I had to wait one week to get my car. I had to do all of the leg work for insurance, financing etc. The sales person knew nothing about blue tooth pairing my phone etc. I had the exact opposite experience at Dover Honda. This dealership and sales person took care of everything in 1 hour. This w Dealership exceeded all of my expectations. Sales person and finance guy great. They took care of everything. I will be back again. Great dealership! More

As soon as we walked in we were approached to offer assistance. Susan, salesperson, and Bruce, sales manager, both worked well with us. We had only planned to get an evauation of our present Honda, but assistance. Susan, salesperson, and Bruce, sales manager, both worked well with us. We had only planned to get an evauation of our present Honda, but ended leasing a 2013 FIT as several options were presented to us so that we could help our daughter get into a better Honda than she presently now drives. With the kind of service we have received, we will continue to be loyal customers of Honda and Dover Honda in the future. Byrl and Clara Short More

Best dealer in the area by a landslide! We went to Best dealer in the area by a landslide! We went to several other dealers up and down the seacoast over the course of 2 weeks and found them all to b Best dealer in the area by a landslide! We went to several other dealers up and down the seacoast over the course of 2 weeks and found them all to be both pushy and self-serving. I thought buying a new car would be fun, but instead drove home both frustrated and stressed out after visiting other establishments. I found Dover Honda on the web and the telephone sales portion of it was amazing. The quick call back and competitive pricing by Joan sealed the deal for us. Thank you, Joan! When we went into the Dover Honda location, it was very relaxed. We were not pounced on in the parking lot, which was a nice change. Dan Phelan was both professional and warm. He did not pressure us at all and we felt that everything was very fair, from the price of our new Pilot to the trade-in value on my previous car. Speaking of price, we were amazed at the deal we got! We didn't feel the need to dicker over any dollar amounts and this made our entire experience stress-free and FUN. They know exactly what they are doing at this establishment. From start to finish, every employee was wonderful, friendly and low-key. I would go back to this dealership in a heartbeat. I would refer anyone here! After using a GMC dealer in Portsmouth for the last 3 years, we could have easily bought another GMC but we have been very displeased with the level of service and dishonesty. We truly felt they were looking out for themselves and told us whatever was convenient at that moment. Thankfully we shopped around and found a great deal and a great group of people. My husband and I are so very happy. GREAT JOB! Thanks for turning us into a Honda family. P.S. Thank you Dan and the entire team at Dover Honda. More

Buying a car has always been a dreaded experience for us but with Dover Honda and Sue Garland, we had a truly easy and stress free experience. In fact, the positive transaction prompted us to go back and ge but with Dover Honda and Sue Garland, we had a truly easy and stress free experience. In fact, the positive transaction prompted us to go back and get a second car! Really can't say enough good about the dealership including the service dept. We feel this is the dealership we will continue to go back to in the coming years. Thank you Dover Honda and Thank you Sue. Steve and Deb Valliere More

On Friday March 7, 2014 I drove from my Connecticut winter residence on a mission to the New Hampshire/Maine area to trade in my wife's 2007 Honda CRV-EXL for a new 2014 Honda CRV-EXL model (we have a winter residence on a mission to the New Hampshire/Maine area to trade in my wife's 2007 Honda CRV-EXL for a new 2014 Honda CRV-EXL model (we have a summer residence in southern Maine thus my interest in Honda dealerships in that area in addition to our Connecticut dealers). My mission was to stop first at the Dover Honda location for my 9:00a.m. appointment and then continue on to the Honda dealers in both Saco and S. Portland, Maine and then return to Connecticut with, in my judgment, the best possible deal in a new Honda CRV. My trip never took me any further north than the Dover Honda location. I met with Sales Consultant, Susan Garland who provided me with OUTSTANDING SERVICE. We negotiated what, in my judgment, was a fair value price for both my 2007 trade-in and the new Honda CRV. In addition, her "yes we can" customer service attitude convinced me to go no further North than the Dover Honda dealership. With her "yes we can" have your new car serviced and ready to drive home to Connecticut the SAME DAY in addition to working with todays technology of completing all of my Connecticut Credit Union paperwork, insurance coverage paperwork, and State of Maine paperwork via fax, computer, and telephone, I drove out of Dover Honda with my new car being an EXTREMELY PLEASED CUSTOMER. I am turning 79 years of age soon and have always bought new vehicles and have dealt with many dealerships in Connecticut, Maine, and New Hampshire. Without a doubt, my experience in dealing with the Dover Honda staff (Susan, Nancy, and Brian), especially Susan Garland, was EXCEPTIONAL and the very best I have had in my 62 years driving experience. I most certainly will recommend Dover Honda to my friends and neighbors for their "can do" attitude, reasonable pricing, and customer friendly service. I will be looking forward to working with their service department in the years ahead.....one happy customer.....Ron Pardus More