Dover Honda

Paula was awesome! After owning a used 2006 Honda Civic for many years, Paula helped me to purchase my first NEW car! Today I left with an adorable Fit and already love After owning a used 2006 Honda Civic for many years, Paula helped me to purchase my first NEW car! Today I left with an adorable Fit and already love it. Paula was an absolute pleasure to work with and next time I need a car I will be going straight to her. She is easy going, honest, helpful and so funny! Buying a car is certainly a time consuming venture but it felt like it flew by with Paula. She helped me get a great deal and I couldn't be happier. More

Not your typical car salesperson! We've all been there, you dread the minute the salesperson comes out the door, to give their speech and shake your hand. You're immediately on the de We've all been there, you dread the minute the salesperson comes out the door, to give their speech and shake your hand. You're immediately on the defensive and it's very rarely a fun time, in my experience. Therefore, I was incredibly surprised and happy to meet Paula. She is not your typical salesperson and others should take note. My daughter was considering purchasing her first new car, which in itself is a big and stressful decision. We found ourselves at Dover Honda and Paula was first on the scene to help. Honestly, she broke the mold. Not only was she knowledgable, but she was honest, friendly and incredibly helpful and NOT aggressive in the least. I felt like we bought a car from a friend who guided us in the right direction rather than a stranger, who had a quota to meet. Thank you Paula for being so helpful and kind! You can guarantee we will be recommending you in the future!! More

Buying done right! Buying a car is like many other Rites of Passage: something to be endured! But not in this case. I just purchased a 2015 Honda Fit from Dover Honda of Buying a car is like many other Rites of Passage: something to be endured! But not in this case. I just purchased a 2015 Honda Fit from Dover Honda of Dover, New Hampshire. From my first contact on their web site requesting an equote from Mariann Fetsch to sitting with Chris Carey who help us decide on our purchase, it was done right! Everyone was friendly, engaging and helpful. We made the right decision. More

No pressure I went here to look at a pre-owned Pilot. Even though I didn't purchase the vehicle, the salesman and the manager were excellent to work with,,no pres I went here to look at a pre-owned Pilot. Even though I didn't purchase the vehicle, the salesman and the manager were excellent to work with,,no pressure to sell me something and I respect that. More

Made it happen! My first time financing a vehicle and the staff at Dover Honda worked it all out! Jeff in finance was very informative. My sales person Paula went bey My first time financing a vehicle and the staff at Dover Honda worked it all out! Jeff in finance was very informative. My sales person Paula went beyond my expectations! More

Really impressed and happy Great experience all around! Nice to be treated with respect! Thank you Friendly and educated staff gave me confidence in my decision to lease my 3r Great experience all around! Nice to be treated with respect! Thank you Friendly and educated staff gave me confidence in my decision to lease my 3rd CRV from here More

Ease of Leasing - Great Job Brad!! I had done most of my "homework" ahead of time and walked into the dealership knowing exactly what I wanted. Admittedly I can be a bit trying but Brad I had done most of my "homework" ahead of time and walked into the dealership knowing exactly what I wanted. Admittedly I can be a bit trying but Brad was pleasant and resolute - committed to earning my business and ensuring that my multitude of questions were answered to my satisfaction. Brad took the time to understand my needs and really listened to what I had to say. The overall ease of leasing a new vehicle was a welcomed experience due to the high level of customer service that my husband and I received from Brad and the other members of Dover Honda! A big shout out and thank you to Brad for a job well done!! More

Great experience with Paula!!! My husband and I started looking for a newer vehicle one Saturday. We went to the fourth dealership and last one for the weekend as we didn't plan on My husband and I started looking for a newer vehicle one Saturday. We went to the fourth dealership and last one for the weekend as we didn't plan on buying a vehicle anytime soon...but with the exuberance we were greeted with and the many questions answered, we ended up purchasing one. Paula was patient, friendly, had so much energy and not to mentioned kept my husband engaged by talking sports. We have had a wonderful experience with Dover Honda - specifically with Paula. She gets my two thumbs up! More

Bob Drake!!!!! above and beyond. I initially bought an 2015 Honda CRV in Oct 2015.......I did love my choice but had an issue with it, after a few attempts with the dealership Mr, Bob I initially bought an 2015 Honda CRV in Oct 2015.......I did love my choice but had an issue with it, after a few attempts with the dealership Mr, Bob Drake came to the rescue, not only did he take my concerns as valid he went above and beyond to make sure I was happy.....a side note I have bought a few cars over the years and have never had someone treat me better after I bought a car as Mr. Drake More

Much Improved I have had trouble in the past with the service department of Dover Honda wherein they did not return calls to set an appointment; never answered thei I have had trouble in the past with the service department of Dover Honda wherein they did not return calls to set an appointment; never answered their phones to set an appointment and I had to have my salesman intervene to make contact on 2 separate occasions. Having had a serious discussion with the service manager "Nick" and asked to return to their store for service, I relented and did return where I was treated well, with respect , and found them displaying a much different attitude, one devoid of arrogance, and instilling in the customer a sense of true caring, for both the customer, and, the vehicle. Prior to this visit, if I was asked where I bought my SUV and if I was happy with it, I would tell them to visit the Sales dept., and ask for either Rick Stern, my salesman, or his manager, Bruce Sellars and they would be very happy with their purchase. I would also tell them to stay away from the service dept. But no longer. I give not only the Sales department, once again, the highest rating possible, but now also, through the efforts of both " Nick", our Honda Service Mgr, and James, our Honda Service Advisor, I give a well earned THANK YOU, and high ratings for displaying those traits so necessary in achieving customer loyalty, by making my wife and I feel both welcomed and at ease during our visit. Kudos to all of you. More