Dover Honda

Awesome sales person Our sales person was Tiffany Mai, she was so helpful, and friendly she helped me find the perfect car for me! I love it and I had a great experience w Our sales person was Tiffany Mai, she was so helpful, and friendly she helped me find the perfect car for me! I love it and I had a great experience with her! I recommend her to all my friends looking for new cars! More

Excellent representation from Tiffany Mai Tiffany Mai handled our purchase from the initial meeting through the final sale. She was both professional and honest throughout the process. Tif Tiffany Mai handled our purchase from the initial meeting through the final sale. She was both professional and honest throughout the process. Tiffany never pressured us to make a purchase. In fact, she encouraged us to do our due diligence (we were considering several different makes and models) before coming back to Dover Honda. In the end the vehicle sale price, low mileage, and Honda reputation made our purchase decision very simple. More

Great customer service!!! I went to Honda with a not so good credit score, unsure if I would be able to get into a car. I worked with Tiffany and she did a great job getting me I went to Honda with a not so good credit score, unsure if I would be able to get into a car. I worked with Tiffany and she did a great job getting me into the best car for me that works great with my budget! She had a great personality and made car buying an enjoyable experience. More

Did a great job on a Honda Recall but Besides the recall service they did an under car inspection I did not request (the recall did not need it being on a lift). I was told I needed an im Besides the recall service they did an under car inspection I did not request (the recall did not need it being on a lift). I was told I needed an immediate $510 in ball joint repair and valve adjustments. A thorough inspection by my mechanic showed that in his opinion, these repairs were unnecessary (in fact one ball joint had recently been replaced). My opinion is get a second opinion at this dealership. Otherwise they are quite pleasant. Honda makes great cars, don't be duped into unnecessary repairs; you are much better off with your local mechanic as they will not cheat you because they want your long term business and are generally your neighbor as well. PS service guy: the oil had just been changed, that was my "oil leak", this little Element does not leak oil! More

Routine Maintenance is A+ I have gone to this dealership for 20+ years and have yet to have a bad experience. Their sales and service teams are excellent--knowledge and accommo I have gone to this dealership for 20+ years and have yet to have a bad experience. Their sales and service teams are excellent--knowledge and accommodating. When I take my vehicles in for servicing I know everything will be done once and done right. More

New vehicle purchase Outstanding transaction. After research, contacted the home office for a price ..... beat all local dealers (within 50 miles) by at least $1,500 on a Outstanding transaction. After research, contacted the home office for a price ..... beat all local dealers (within 50 miles) by at least $1,500 on a MSRP $24K Civic. Once I got to the dealership, the sales rep was thorough and responsive to inquiries. Short and sweet without any haggling. More

Routine Maintenance Everyone was very nice and knowledgeable. Have been going there quite awhile and always treated professionally. Bought my Honda Pilot from them and ca Everyone was very nice and knowledgeable. Have been going there quite awhile and always treated professionally. Bought my Honda Pilot from them and can't complain! More

Invisible Man Let me begin by saying that overall,I was pleasantly surprised by the courteous,prompt, and professional service I received at Dover Honda. Days befo Let me begin by saying that overall,I was pleasantly surprised by the courteous,prompt, and professional service I received at Dover Honda. Days before,I had received a recall notification for my Honda Accord.I was amazed that I was able to get an appointment so promptly. When I arrived for the appointment,I was greeted immediately by an attentive Service Technician.The work was done promptly and well.The same woman that arranged for the work to be completed called me to let me know the work was completed. When I arrived at the service desk to sign the paperwork,The woman that had been so polite and professional before,was engaged in what seemed to be a personal conversation with another employee.I waited patiently for a few moments,cleared my throat a few times,and the personal conversation continued.I began to feel like "The invisible Man".Finally,another Service Tech arrived and helped me complete the required paperwork and directed me to my car. The work was completed,and my car was even washed before I picked it up.I've never had that level of service from any other service department before. More