Dover Honda

Bob Drake!!!!! above and beyond. I initially bought an 2015 Honda CRV in Oct 2015.......I did love my choice but had an issue with it, after a few attempts with the dealership Mr, Bob I initially bought an 2015 Honda CRV in Oct 2015.......I did love my choice but had an issue with it, after a few attempts with the dealership Mr, Bob Drake came to the rescue, not only did he take my concerns as valid he went above and beyond to make sure I was happy.....a side note I have bought a few cars over the years and have never had someone treat me better after I bought a car as Mr. Drake More

Much Improved I have had trouble in the past with the service department of Dover Honda wherein they did not return calls to set an appointment; never answered thei I have had trouble in the past with the service department of Dover Honda wherein they did not return calls to set an appointment; never answered their phones to set an appointment and I had to have my salesman intervene to make contact on 2 separate occasions. Having had a serious discussion with the service manager "Nick" and asked to return to their store for service, I relented and did return where I was treated well, with respect , and found them displaying a much different attitude, one devoid of arrogance, and instilling in the customer a sense of true caring, for both the customer, and, the vehicle. Prior to this visit, if I was asked where I bought my SUV and if I was happy with it, I would tell them to visit the Sales dept., and ask for either Rick Stern, my salesman, or his manager, Bruce Sellars and they would be very happy with their purchase. I would also tell them to stay away from the service dept. But no longer. I give not only the Sales department, once again, the highest rating possible, but now also, through the efforts of both " Nick", our Honda Service Mgr, and James, our Honda Service Advisor, I give a well earned THANK YOU, and high ratings for displaying those traits so necessary in achieving customer loyalty, by making my wife and I feel both welcomed and at ease during our visit. Kudos to all of you. More

Amazing service from people who treat you right This dealership—especially Brad—really knows what it means to put people first. They do everything they can to accommodate requests and go the extra m This dealership—especially Brad—really knows what it means to put people first. They do everything they can to accommodate requests and go the extra mile for you. I got a Pilot and couldn't be happier with the service they gave me. I will definitely be going there again for my next vehicle. Great job Dover Honda! More

Stop what you're doing and go buy a car from Paula. When I relocated to New Hampshire and winter approached, it seemed pretty clear that my leased Honda Fit wasn't going to work. With that in mind, I ma When I relocated to New Hampshire and winter approached, it seemed pretty clear that my leased Honda Fit wasn't going to work. With that in mind, I made an appointment at Dover Honda and very luckily got to work with Paula. She is excellent. At first, it didn't seem like it was going to work so she went above and beyond to find the right deal for me so that I would be comfortable driving through the snow. She carefully oversaw every part of the process so that it went smoothly. She felt more like a friend than a sales person. She isn't just doggedly chasing a commission. She's trying to help you get what you want. If you're looking for a car, go find Paula. Like right now. More

Emergency brake failure. I had an emergency and had to stop in without an appointment. The Service Writer was excellent. The problem was quickly assessed and resolved. The new I had an emergency and had to stop in without an appointment. The Service Writer was excellent. The problem was quickly assessed and resolved. The new facility is wonderful, modern and immaculate. The staff were all friendly and extreemly helpful. Thanks to all. More

Comfortable and courteous My experience was a good one. The people were very friendly. My visit was a longer than anticipated. The process was over 8 hours and I would have lik My experience was a good one. The people were very friendly. My visit was a longer than anticipated. The process was over 8 hours and I would have liked to of been offered the opportunity leave while the numbers we being ran I could have left and waited for a phone call for me to come back to finish the deal. More

ASK FOR PAULA!!! I just bought a used car at Dover Honda and had the pleasure of working with Paula Redden. She was great to work with and very down to earth. The ea I just bought a used car at Dover Honda and had the pleasure of working with Paula Redden. She was great to work with and very down to earth. The easiest car buying experience that I have ever had. I will definitely go see Paula the next time I need a car. More

Great service Paula is keeping her eyes on a specific car for me. Though I have yet to make my purchase she's been top notch to work with! Looking forward to the Paula is keeping her eyes on a specific car for me. Though I have yet to make my purchase she's been top notch to work with! Looking forward to the actual buying process with her assistance. More

Talk about service This is my third experience buying a Honda here. I was very impressed with the extra effort Brad made to make things work out - he really did go the e This is my third experience buying a Honda here. I was very impressed with the extra effort Brad made to make things work out - he really did go the extra mile(s). More

Good Experience Dealing with Dover Honda, and particularly with Brad, was our third experience with Dover Honda. We would recommend Dover Honda and Brad to anyone loo Dealing with Dover Honda, and particularly with Brad, was our third experience with Dover Honda. We would recommend Dover Honda and Brad to anyone looking for a surprisingly pleasant experience when buying or leasing a car. Personally, I recommend Honda Accords, but I'm sure dealing with the other side with Chevys would be just as rewarding and pleasant. More