Dover Honda

Made it happen! My first time financing a vehicle and the staff at Dover Honda worked it all out! Jeff in finance was very informative. My sales person Paula went bey My first time financing a vehicle and the staff at Dover Honda worked it all out! Jeff in finance was very informative. My sales person Paula went beyond my expectations! More

Really impressed and happy Great experience all around! Nice to be treated with respect! Thank you Friendly and educated staff gave me confidence in my decision to lease my 3r Great experience all around! Nice to be treated with respect! Thank you Friendly and educated staff gave me confidence in my decision to lease my 3rd CRV from here More

Ease of Leasing - Great Job Brad!! I had done most of my "homework" ahead of time and walked into the dealership knowing exactly what I wanted. Admittedly I can be a bit trying but Brad I had done most of my "homework" ahead of time and walked into the dealership knowing exactly what I wanted. Admittedly I can be a bit trying but Brad was pleasant and resolute - committed to earning my business and ensuring that my multitude of questions were answered to my satisfaction. Brad took the time to understand my needs and really listened to what I had to say. The overall ease of leasing a new vehicle was a welcomed experience due to the high level of customer service that my husband and I received from Brad and the other members of Dover Honda! A big shout out and thank you to Brad for a job well done!! More

Great experience with Paula!!! My husband and I started looking for a newer vehicle one Saturday. We went to the fourth dealership and last one for the weekend as we didn't plan on My husband and I started looking for a newer vehicle one Saturday. We went to the fourth dealership and last one for the weekend as we didn't plan on buying a vehicle anytime soon...but with the exuberance we were greeted with and the many questions answered, we ended up purchasing one. Paula was patient, friendly, had so much energy and not to mentioned kept my husband engaged by talking sports. We have had a wonderful experience with Dover Honda - specifically with Paula. She gets my two thumbs up! More

Bob Drake!!!!! above and beyond. I initially bought an 2015 Honda CRV in Oct 2015.......I did love my choice but had an issue with it, after a few attempts with the dealership Mr, Bob I initially bought an 2015 Honda CRV in Oct 2015.......I did love my choice but had an issue with it, after a few attempts with the dealership Mr, Bob Drake came to the rescue, not only did he take my concerns as valid he went above and beyond to make sure I was happy.....a side note I have bought a few cars over the years and have never had someone treat me better after I bought a car as Mr. Drake More

Much Improved I have had trouble in the past with the service department of Dover Honda wherein they did not return calls to set an appointment; never answered thei I have had trouble in the past with the service department of Dover Honda wherein they did not return calls to set an appointment; never answered their phones to set an appointment and I had to have my salesman intervene to make contact on 2 separate occasions. Having had a serious discussion with the service manager "Nick" and asked to return to their store for service, I relented and did return where I was treated well, with respect , and found them displaying a much different attitude, one devoid of arrogance, and instilling in the customer a sense of true caring, for both the customer, and, the vehicle. Prior to this visit, if I was asked where I bought my SUV and if I was happy with it, I would tell them to visit the Sales dept., and ask for either Rick Stern, my salesman, or his manager, Bruce Sellars and they would be very happy with their purchase. I would also tell them to stay away from the service dept. But no longer. I give not only the Sales department, once again, the highest rating possible, but now also, through the efforts of both " Nick", our Honda Service Mgr, and James, our Honda Service Advisor, I give a well earned THANK YOU, and high ratings for displaying those traits so necessary in achieving customer loyalty, by making my wife and I feel both welcomed and at ease during our visit. Kudos to all of you. More

Amazing service from people who treat you right This dealership—especially Brad—really knows what it means to put people first. They do everything they can to accommodate requests and go the extra m This dealership—especially Brad—really knows what it means to put people first. They do everything they can to accommodate requests and go the extra mile for you. I got a Pilot and couldn't be happier with the service they gave me. I will definitely be going there again for my next vehicle. Great job Dover Honda! More

Stop what you're doing and go buy a car from Paula. When I relocated to New Hampshire and winter approached, it seemed pretty clear that my leased Honda Fit wasn't going to work. With that in mind, I ma When I relocated to New Hampshire and winter approached, it seemed pretty clear that my leased Honda Fit wasn't going to work. With that in mind, I made an appointment at Dover Honda and very luckily got to work with Paula. She is excellent. At first, it didn't seem like it was going to work so she went above and beyond to find the right deal for me so that I would be comfortable driving through the snow. She carefully oversaw every part of the process so that it went smoothly. She felt more like a friend than a sales person. She isn't just doggedly chasing a commission. She's trying to help you get what you want. If you're looking for a car, go find Paula. Like right now. More

Emergency brake failure. I had an emergency and had to stop in without an appointment. The Service Writer was excellent. The problem was quickly assessed and resolved. The new I had an emergency and had to stop in without an appointment. The Service Writer was excellent. The problem was quickly assessed and resolved. The new facility is wonderful, modern and immaculate. The staff were all friendly and extreemly helpful. Thanks to all. More

Comfortable and courteous My experience was a good one. The people were very friendly. My visit was a longer than anticipated. The process was over 8 hours and I would have lik My experience was a good one. The people were very friendly. My visit was a longer than anticipated. The process was over 8 hours and I would have liked to of been offered the opportunity leave while the numbers we being ran I could have left and waited for a phone call for me to come back to finish the deal. More