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Dover Honda

Dover, NH

4.8
1,351 Reviews
Dover Honda is an employee-owned dealership that is a part of International Cars, Ltd., a family of five New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle.
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1 Dover Point Rd

Dover, NH

03820

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Showing 1,351 reviews

August 08, 2016

August 2,2016 I had a wonderful experience at Dover Honda! Allan was so helpful and made the process easy! Marsha handled all the financial stuff and assisted me wi More

by Ch.lepkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Lepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marsha Heiland
Aug 22, 2016 -

Dover Honda responded

Dear Ch.lepkowski, Thank you for taking the time to share your recent Dover Honda Chevrolet experience with us. As an employee owned company your satisfaction is our number one priority. I am happy to hear that Allan and the rest of the Dover Honda staff provided you with an excellent car buying experience. Thank you for your business and congratulations on your new vehicle! We look forward to seeing you at your first service appointment. Sincerely, Dover Honda Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com

August 03, 2016

Very disappointed Ripped of!. Problem after problem since seeing them. Charged for diagnosis, but was not told there was a charge for it. Will never go back! More

by Tammy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Aug 22, 2016 -

Dover Honda responded

Dear Tammy D, I am sorry to hear that your recent Service was less than exceptional. As an employee owned company your satisfaction is very important to us. At Dover Honda Chevrolet there is a diagnosis charge however this cost is incorporated in the repair. If you get the work done at our dealership, the diagnosis charge is waived and you only pay for the cost of the repair. I again apologize for the experience. If you have any questions or concerns the Service Manager Michael Segien can be reached at 603-609-1939. Thank you. Sincerely, Dover Honda Chevrolet Dover, NH www.DoverHonda.com www.DoverChevrolet.com

July 27, 2016

Loved it! I recently decided to purchase a different vehicle and was very happy with my experience at Dover Honda Chevrolet. I feel that the staff was respectf More

by aar5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Jacobs, Alec Parmer, Sarah Northrop
Jul 28, 2016 -

Dover Honda responded

Dear aar5, Thank you for taking the time to share your recent Dover Chevrolet experience with us. I am happy to hear that Alec and Sarah provided you with an excellent car buying experience. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to traveling down the road of ownership together with you. Sincerely, Dover Chevrolet Dover, NH www.DoverChevrolet.com

Jul 28, 2016 -

Dover Honda responded

Dear aar5, Thank you for taking the time to share your recent Dover Chevrolet experience with us. I am happy to hear that Alec and Sarah provided you with an excellent car buying experience. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to traveling down the road of ownership together with you. Sincerely, Dover Chevrolet Dover, NH www.DoverChevrolet.com

July 25, 2016

Fantastic! This was my first time buying a new vehicle from a dealership. Everyone at Dover Honda, especially Paula, made me feel extremely comfortable and at ea More

by Jonathan Waugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paula Redden, Sarah Northrop
Jul 28, 2016 -

Dover Honda responded

Dear Jonathan Waugh, Thank you for taking the time to share your recent Dover Honda experience with us! I am happy to hear that Paula and the rest of the Dover Honda team provided you with an excellent car buying experience. As an employee owned company your satisfaction is our number one priority. Thank you for your business and congratulations on your new Honda! We look forward to traveling down the road of ownership together with you. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 25, 2016

9 Year Customer I've decided to move to a Volt (from their parnter Dover Chevrolet) for current lease for a little technology change- but sold current Honda (my seco More

by chowsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Redden
Jul 28, 2016 -

Dover Honda responded

Dear chowsea, Thank you for taking the time to share your recent Dover Honda experience with us! I am happy to hear that Paula and the rest of the Dover Honda team provided you with an excellent car buying experience. As an employee owned company your satisfaction is our number one priority. Thank you for your business and congratulations on your new vehicle! We look forward to traveling down the road of ownership together with you. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 22, 2016

Stellar experience! Extraordinarily friendly, well-informed and helpful staff! Paula was exceptional in helping me make the perfect selection and Sarah was very helpful a More

by LParker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Redden, Sarah Northrop
Jul 28, 2016 -

Dover Honda responded

Dear LParker, Thank you for taking the time to share your recent Dover Honda experience with us! I am happy to hear that Paula and the rest of the Dover Honda team provided you with an excellent car buying experience. As an employee owned company your satisfaction is our number one priority. Thank you for your business and congratulations on your new Honda CR-V! We look forward to traveling down the road of ownership together with you. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 18, 2016

Great service After a drive from Florida to Jackson MS, Chattanooga,TN, Bethlehme PA, Whiteplains NY to Northwood NH we decided thecar needed an oil change. No appo More

by Florida driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tawney Reyes
Jul 28, 2016 -

Dover Honda responded

Dear Florida driver, Thank you for taking the time to share your recent Dover Honda experience with us! I am happy to hear that your recent experience with our service department was excellent! Thank you for your business and best of luck with your road trip. Drive safe. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 15, 2016

I couldn't be happier with the service from the entire team I would reccomend Dover Honda to anyone that asks. The entire team including Paula made me feel welcomed and apart of the Honda family. I will further More

by lgiampa22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Martel, Paula Redden, Sarah Northrop
Jul 28, 2016 -

Dover Honda responded

Dear lgiampa22, Welcome to the Dover Honda family and thank you for taking the time to share your recent Dover Honda experience with us. I am happy to hear that Paula provided you with an excellent car buying experience. Congratulations on your new car and thank you for your business! We look forward to traveling down the road of ownership together with you. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 05, 2016

Paula was awesome! We went in for a test drive - not definitely looking to buy right then - and drove out 4 hours later with a new (to me) car! The whole process was sup More

by Betsyellyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Redden, Gary Novakowski
Jul 28, 2016 -

Dover Honda responded

Dear Betsyellyn, Thank you for taking the time to share your recent Dover Honda experience with us. I am happy to hear that Paula provided you with an excellent car buying experience. As an employee owned company we do not believe in pressure based sales. We strive to provide our customers with information and options so that you can make your own informed decision. Congratulations on your new car and thank you for your business! We look forward to traveling down the road of ownership together with you. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 04, 2016

Poor Customer Service I was looking to buy a new car at Dover Honda and was emailing one of the employees about pricing and setting up a test drive. I was told the car I wa More

by dealershiprater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
drake, ed
Jul 28, 2016 -

Dover Honda responded

Dear dealershiprater, Thank you for making us aware of your recent experience. As an employee owned company we strive to provide the highest level of customer service possible and I would like to apologize for falling short. Management has reviewed your visit to ensure that this does not happen again. This is unacceptable and changes will be made to ensure we are providing the best service to our customers. Thank you for making us aware of this as it will help us improve in the future. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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