Dover Honda

Buying Experience Overall the car buying experience was good. If visiting on a Saturday I would recommend making an appointment due to having to wait an hour before st Overall the car buying experience was good. If visiting on a Saturday I would recommend making an appointment due to having to wait an hour before starting the process. Make sure to negotiate everything at the start and make sure that you make a decision on what car you want to go with (and not later in the process decide on a different color) because they make it very difficult to change later in the process. Other than that It was a good experience. More

Love my Pilot! I am happy with my sales experience at Dover Honda. Paula was knowledgeable about the vehicle we were looking at. She was pleasant and not pushy, whic I am happy with my sales experience at Dover Honda. Paula was knowledgeable about the vehicle we were looking at. She was pleasant and not pushy, which is extremely important to me when making an expensive purchase. The one thing that really stood out to me was her kindness to my children. Bringing children to a car dealership is a chore in itself, but she made them feel right at home. I would definitely purchase another vehicle at Dover Honda and I would ask for Paula. More

Great service I went in on a Monday late after work (6pm) to take a look at a car I found on their website. Their sales associate Alan not only showed me the vehicl I went in on a Monday late after work (6pm) to take a look at a car I found on their website. Their sales associate Alan not only showed me the vehicle right away, but got me a test drive in no time. He was earnest, professional, answered all of my questions, and put no pressure on me to make an offer at all.. And after I decided that I did want to make an offer and lock up the very great deal I had found, both him and the financier stayed an hour past their closing time (I was there until after 9pm) to try and iron out my financing and allow me to drive off the lot that night. Although they could not finish the financing that night (all of the banks were closed), I placed a down payment and planned to return the next day to finalize the deal. that next day Alan offered to pick me up from work and drive me up to the dealership so i didn't have to drive as far to pick up my car after. He picked me up right on time with no issue, and I was able to get my financing wrapped up and drive the car off the lot in just over an hour (which is not bad at all considering the extensive coverage they will offer you for a certified used car). I was treated with respect and I was given time to consider all of my options and not pressured to purchase anything extra at all. The entire experience was nothing but positive. I would highly recommend this dealership to anyone looking for a car. More

Exemplary customer service. Paula went absolutely above and beyond in customer service. She listened, she was honest, attentive and we didn't feel pressured, rushed or, most impo Paula went absolutely above and beyond in customer service. She listened, she was honest, attentive and we didn't feel pressured, rushed or, most importantly, disrespected like we did the night before at another Honda dealership. We told her what we were looking for and we sincerely felt appreciated and valued as a customer. Tony was great as well--we had a trade in and he made sure we understood everything clearly. He gave us succinct answers to questions that had previously gone unanswered. Sarah was terrific with the final paperwork and financing. She made everything easy and quick. We could not be happier with the results of our experience at Dover Honda. Thank you so much--your entire team was fantastic! More

Exceptional service Drive through service is great. My car was vacuumed and washed as well as the fast, courteous service my car received. Thank you I'll be back. Drive through service is great. My car was vacuumed and washed as well as the fast, courteous service my car received. Thank you I'll be back. More

Excellent customer service Steve St. Onge provided me great service. This dealership is top notch. I am very impressed with the new construction. Looking forward to many years a Steve St. Onge provided me great service. This dealership is top notch. I am very impressed with the new construction. Looking forward to many years as a customer. Thanks. Robert More

Customer service at its finest! Paula really listened to what I wanted and what I was looking for. She was honest, fair and very friendly. Thanks for a great experience! Paula really listened to what I wanted and what I was looking for. She was honest, fair and very friendly. Thanks for a great experience! More

Superior customer service I went there knowing what I was looking for in a car, and Josh helped me find it. He was friendly and outgoing, and made everything so easy. Sarah N I went there knowing what I was looking for in a car, and Josh helped me find it. He was friendly and outgoing, and made everything so easy. Sarah Northrop the financial manager made my dream car come true. I love my Honda CR-V. I love the way Dover Honda took care of me. I will highly recommend them to everyone. More

Amazing service! Paula was awesome. She is very knowledgeable and personable. She was not like the usual pushy sales person. She is also very dog friendly . It was gre Paula was awesome. She is very knowledgeable and personable. She was not like the usual pushy sales person. She is also very dog friendly . It was great to be able to have my dog with me though the car buying process. I will recommend her to anyone looking to buy a car! I am loving the new car she sold me! More

SO Helpful I am a young and new buyer when it comes to cars, and am very happy with the service and help I received from Dover Honda. They were running an unbel I am a young and new buyer when it comes to cars, and am very happy with the service and help I received from Dover Honda. They were running an unbelievable deal and made things very easy and as quick as possible, while also answering all of my questions. I did NOT feel pressured at all, which is something you don't find very often from a car salesman or dealership. Thanks again Dover Honda and especially Allan Lepler. More