Dougs Lynnwood Mazda
Edmonds, WA
Filter Reviews by Keyword
By Type
Showing 199 reviews
Easy experience I came in to see about trading my leased Mazda in for a new one. Despite how busy they were, they still managed to help me out without too much waiti I came in to see about trading my leased Mazda in for a new one. Despite how busy they were, they still managed to help me out without too much waiting. More
Great We just purchased our first new car in many years from Vila. She was so knowledgeable, professional and kind. She respected our decision making pace a We just purchased our first new car in many years from Vila. She was so knowledgeable, professional and kind. She respected our decision making pace and was wonderful to work with. She really went the extra mile to help us get the car in advance of a road trip we have coming up in a few days. She also wanted to make sure we’re confident in how the vehicle and accessories operate which we greatly appreciated. Thank you for such a pleasant car buying experience, Vila! More
Great service , I will always come back to Doug's. We take our Escalade to Doug's Cadillac . Randy also assisted on my truck . The loaner car is the best t service , I will always come back to Doug's. We take our Escalade to Doug's Cadillac . Randy also assisted on my truck . The loaner car is the best too. More
The chick in charge! Lisa, the Service Manager, is the jewel of the department. She is extremely knowledgeable and competent. It's obvious she loves her job. It's so refr Lisa, the Service Manager, is the jewel of the department. She is extremely knowledgeable and competent. It's obvious she loves her job. It's so refreshing to see a woman in the Service Department (I'm from an older generation!). The other employees respect her knowledge and position. She went over and above to assist me with my RX7. Ken was also great to work with. He communicated several times with me to ensure the appointment would go smoothly. Both Ken and Lisa made me feel like their most important customer of the day - priceless! More
60k Service& & oil change Dropped off car for service on Thursday for Friday app’t and received call late Thursday that it was done and ready for pickup which was a surprise an Dropped off car for service on Thursday for Friday app’t and received call late Thursday that it was done and ready for pickup which was a surprise and delight. Then at pickup, service manager was patient as I tried to access an electronic coupon. More
tune up We are always treated well by all folks in sales and service. Bonnie and her co-worker at the entry desk are always helpful and cheery. They recognize We are always treated well by all folks in sales and service. Bonnie and her co-worker at the entry desk are always helpful and cheery. They recognize us! Lisa is quite amazing. The management owners hopefully realize what a"gem" they have. Lisa is competent, professional, charming, and thoughtful. She makes you feel cared for and confident in the service work. Her attention to detail is very impressive. More
Very friendly and courteous Timely and convenient with easy loaner car. I called Doug's and they told me I can drop the car in the next couple days with ready to go loaner. Excel Timely and convenient with easy loaner car. I called Doug's and they told me I can drop the car in the next couple days with ready to go loaner. Excellent customer service! More
very satisfactory I am very satisfied with not only the service but the employees are friendly and helpful. I would certainly recommend the dealership to anyone that w I am very satisfied with not only the service but the employees are friendly and helpful. I would certainly recommend the dealership to anyone that wants be buy a Hyundai. More
Excellent customer service everytime I come. Thank you Lisa. I came for my regular service, was greeted by Lisa with a smile. It didn't take long gave me 10% discount . I can count on her for any future visits. I came for my regular service, was greeted by Lisa with a smile. It didn't take long gave me 10% discount . I can count on her for any future visits. Thank you. More