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Dougs Lynnwood Mazda
Edmonds, WA
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Great customer service I came from out of town for my first oil change service and the folks in service were so good to me. They even dropped me and picked me up locally whe I came from out of town for my first oil change service and the folks in service were so good to me. They even dropped me and picked me up locally where I had a social event to attend. They looked at the two things I had questions about and they were polite, honest, pleasant and easy to work with. I will definitely come back for my next service to Doug’s even though I’ve a local Mazda dealer in my home town. Thank you Lisa in service. You are the best. More
Great service visit It was a 4 thousand mile Checkup. Went well. Done on time, service on time. Nice clean waiting room. The cost was what they told me. It was a 4 thousand mile Checkup. Went well. Done on time, service on time. Nice clean waiting room. The cost was what they told me. More
Excellent Customer Service We have bought or leased all our Mazdas from Doug's Lynnwood Mazda (6). They have excellent customer service and a great team! We always recommend the We have bought or leased all our Mazdas from Doug's Lynnwood Mazda (6). They have excellent customer service and a great team! We always recommend them to our friends and family. More
Equus Received excellent service and helpful advice. Will keep having my Equus serviced there. Total time to get the needed service was about fourth five mi Received excellent service and helpful advice. Will keep having my Equus serviced there. Total time to get the needed service was about fourth five minutes. More
leased 2018 mazda 3 gt a special thanks to salesman Rob Sinclair When my wife and I came to the dealership yesterday (4-25-18)we had no intention to lease a vehicle we had a special thanks to salesman Rob Sinclair When my wife and I came to the dealership yesterday (4-25-18)we had no intention to lease a vehicle we had thought we had too many obstacles to overcome. Rob patiently spent a great deal of time clearly answering any and all questions that we had. We came to realize that we should proceed with a lease we were given the opportunity to make an informed decision in a relaxed atmosphere From start to finish Rob made us feel that our satisfaction was his #1 priority Thanks Rob. your friendly and professional approach made our experience both productive and pleasant Bob and Barbara Mollot More
Courteous service I appreciate the professionalism and courteous service each time I come here. I also appreciate that the gentleman that who checked me in and out of t I appreciate the professionalism and courteous service each time I come here. I also appreciate that the gentleman that who checked me in and out of the oil change accepted the coupon discount. Minor cons: Even with a set appointment time the service took a long time because they were very busy- an hour at least. Part of the reason it took long is because I agreed to the complimentary car wash, but it was more of a rinse - it got some of the pollen off, so that’s fine. More
Relieved. The day my car died, I was a stressed out mess. After falling apart in the service manager's office, my concerns were dealt with in a way which left m The day my car died, I was a stressed out mess. After falling apart in the service manager's office, my concerns were dealt with in a way which left my dignity intact. I always feel very "taken care of" when I go in. I'm not a number to them, I'm a person. I really appreciate that in this online world. More
Highly Recommended Easy to setup an appointment online and request a no-hassle, free loaner car if needed. Very courteous, thorough and prompt service. Will continue t Easy to setup an appointment online and request a no-hassle, free loaner car if needed. Very courteous, thorough and prompt service. Will continue to bring my car here though it’s not the closest dealership to where I live. More
William love I found a car online I was interested in at this dealership and reached out. William Love contacted me almost immediately about the car, and my intere I found a car online I was interested in at this dealership and reached out. William Love contacted me almost immediately about the car, and my interest and sent me additional details about the car before setting up an appointment to take a look and test drive it. He made sure I was in love with the car before proceeding. He never assumed anything and wasn't pushy at all. Buying a new car was already a stressful situation to be in, and the ease and comfort he provided in this experience made it so much easier on me. Definitely recommend giving him a call if you're in the search for a new car! William Love definitely could not have made the entire process easier or more enjoyable More
Great service Very good service Was given a loaner model, same as mine. Thanks be been taking my vehicles here for service since 1986. Very satisfied customer Very good service Was given a loaner model, same as mine. Thanks be been taking my vehicles here for service since 1986. Very satisfied customer More