Dougs Lynnwood Mazda

Repair for the recall I was able to get in and get out of the shop fairly quickly and smoothly. Ken was very helpful and patiently explaining the results of the maintenanc I was able to get in and get out of the shop fairly quickly and smoothly. Ken was very helpful and patiently explaining the results of the maintenance checklist and the recommendations. More

Efficient service great waiting room I had my 30k mile service done this week I was able to get checked in efficiently and was able to relax with bottle water complimentary of Doug’s and I had my 30k mile service done this week I was able to get checked in efficiently and was able to relax with bottle water complimentary of Doug’s and was out in a timely manner. They are nice great at explaining what shape my car is in and I’m happy to go Back for future services More

I'll be back When they looked at my car and assessed the number of items needing repair, we discussed the fact that my budget could only handle a couple at a time, When they looked at my car and assessed the number of items needing repair, we discussed the fact that my budget could only handle a couple at a time, so they helped me sort out the priority items and get to work. No pressure at all to get things done I didn't want to do. Just honest, open discussion. I didn't feel talked down to at any point, which is important to me. My car was fixed when they said it would be for the price quoted. No surprises. The kicker for me was that they hooked me up with a loaner car, so I didn't have to worry about being without my car for as long as it took to fix it. I still have more things on that list to do. I will definitely be bringing it back to Doug's to have them fix the rest of the items. More

Scheduled auto service Dealership has a good online scheduling tool, convenient to see what is available. Service contacts are friendly and helpful. Nice waiting area for pe Dealership has a good online scheduling tool, convenient to see what is available. Service contacts are friendly and helpful. Nice waiting area for people that choose to wait (changes take about an hour ), or will call/ text when done. Good job vacuuming out the interior, have to go offsite for the carwash (free! With coupon ) More

Excellent Experience Excellent experience from start to finish. Courteous to customer, professional, transparent, honest folks. Attention to details, recognize customer ne Excellent experience from start to finish. Courteous to customer, professional, transparent, honest folks. Attention to details, recognize customer needs and works hard to deliver and meet or exceed expectations. Obvious they want their customers to have a good experience buying a car. More

Service was completed in the time they said it would be. Customer service was friendly and complete and I needed a loaner and it was an easy process which w was completed in the time they said it would be. Customer service was friendly and complete and I needed a loaner and it was an easy process which was nice. More

Always a pleasure I have worked at next door to Mazda for many years They have always given me excellent service I am very satisfied Alberto was very knowledgeabl I have worked at next door to Mazda for many years They have always given me excellent service I am very satisfied Alberto was very knowledgeable and helped me get just what I wanted More

VERY PLEASED JOE MUDARRI IS THE BEST. I am extremely pleased with the service I received from him at Doug's Lynnwood Mazda. Last week, Joe made the purchase of my JOE MUDARRI IS THE BEST. I am extremely pleased with the service I received from him at Doug's Lynnwood Mazda. Last week, Joe made the purchase of my brand new 2018 Mazda3 hatchback possible. He took the time to listen to my needs and helped alleviate the stress of getting out of my previous nightmare of a loan. We looked at many options, and by taking the time to understand what was important to me and what I could afford, he was able to narrow down those options to what was most realistic and affordable. The process was smooth and Joe fought hard to get me the best deal he could. I felt like my time was valued and my needs were a top priority. Thank you Doug's Lynnwood Mazda, especially Joe, for putting me in a beautiful and safe brand new Mazda3! More

JUST WHAT I WANTED I found just what I wanted at the right price. Had to drive all the way to Lynnwood but was greeted happily by Rob Sinclair and he was easy to work wi I found just what I wanted at the right price. Had to drive all the way to Lynnwood but was greeted happily by Rob Sinclair and he was easy to work with. More

Good service and accommodations The service team was helpful to arrange a loaner vehicle while mine went in for an examination of a minor issue. I received update calls on the servic The service team was helpful to arrange a loaner vehicle while mine went in for an examination of a minor issue. I received update calls on the service. The manager was helpful and took the time to check on my warranty coverage and made sure that my service would be covered. I also appreciate the courtesy vacuum of my car upon it being returned to me. Thank you. More