Douglas Jeep Chrysler Dodge Ram - Service Center

Was a wonderful expirance my wife and I had to travel to Jacksonville and needed to get in and out quickly Jerimiah got us in and out very fast and was very polite and funny ma my wife and I had to travel to Jacksonville and needed to get in and out quickly Jerimiah got us in and out very fast and was very polite and funny made the whole experience wonderful, thank you sir for helping us to get back on the road and on our way More

OUTSTANDING SERVICE My experience with Douglas service has been exceptional. My service adviser, Tim Racco, has there when I needed him, regardless of day or time. This My experience with Douglas service has been exceptional. My service adviser, Tim Racco, has there when I needed him, regardless of day or time. This is my third Jeep Grand Cherokee from this dealership and service is the reason why. Also, Pete McIvers in sales and MY salesperson. And Travis Cowart is a rarity in the auto service business. I guess you could say and I will--Douglas is the best all-around auto dealership there is. More

Thanks for keeping promises. I want to thank the team effort of Timmothy Racco, his service supervisor and the mechanic that took top notch care of my 2012 Jeep Wrangled. Thank yo I want to thank the team effort of Timmothy Racco, his service supervisor and the mechanic that took top notch care of my 2012 Jeep Wrangled. Thank you for doing the right thing and repairing the drivers side head valve on the #2 cylinder. My husband told me it's a tedious job and had to do with boring errors at the Toledo factory due to drilling procedures. I just brought it home and it sounds like the day I bought it. Again thank you Tim and great crew. More

Good Service I have used Douglas before. Today I found I had an electrical problem. I called the dealership and they were booked solid. I explained to Jeremiah Br I have used Douglas before. Today I found I had an electrical problem. I called the dealership and they were booked solid. I explained to Jeremiah Bruner, Service Advisor that I needed the car to go to the Tampa Airport tomorrow for pickup of relatives. Jeremiah was attentive and got mm car in and looked at. Turned out it was just a battery. They were able to replace the battery and get me back on the road. Job well done. More

Great Service Experience Have been into Douglas service Dept about three times for warranty work and oil change. Have always had Jeremiah Bruner as my service advisor. Always Have been into Douglas service Dept about three times for warranty work and oil change. Have always had Jeremiah Bruner as my service advisor. Always very pleasant, ensures the work is done as requested and on time. One of the best service experiences in multiple states. More

Extra Key fob for Chrysler 300 A great job by Service Advisor Tim Racco to fit me into a busy schedule and program a second key fob for my 2016 Chrysler 300, which I recently purch A great job by Service Advisor Tim Racco to fit me into a busy schedule and program a second key fob for my 2016 Chrysler 300, which I recently purchased at the dealer. Great "no pressure" but very knowledgeable sales rep Art Hoffman. Thank you both! More

Simple and easy when you do the have alot of tume I am limited on time being a flight attendant and running a small business. So if it is simple oil change or recall, he makes sure I have no worries w I am limited on time being a flight attendant and running a small business. So if it is simple oil change or recall, he makes sure I have no worries with a great open line of communication. That speaks volumes in my schedule bases world. Thanks N. Anthony More

Ram it Down Love taking my Ram in for service with Timmy! Always has a smile always knows what I need and always takes care of me and my Ram Love taking my Ram in for service with Timmy! Always has a smile always knows what I need and always takes care of me and my Ram More

Service Jeramiah in the service department is very helpful and does his best to make sure you are happy. I came in for a warranty issue, he warning light com Jeramiah in the service department is very helpful and does his best to make sure you are happy. I came in for a warranty issue, he warning light coming on. Although the part they replaced has not fixed the problem Jeramiah is doing all he can to resolve the issue. More

Fast and easy! My Jeep has had a few troubles and I've come to Douglas for all of them and they have always been courteous and kind when I come in. Their service is My Jeep has had a few troubles and I've come to Douglas for all of them and they have always been courteous and kind when I come in. Their service is fast and reliable and I am always satisfied with the outcome. Jeremiah in the service department has always been the one to take care of my Jeep and he provides a quick and helpful service. More