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Douglas Jeep Chrysler Dodge Ram

Venice, FL

4.8
1,482 Reviews

2382 S Tamiami Trail

Venice, FL

34293

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1,482 Reviews of Douglas Jeep Chrysler Dodge Ram

August 09, 2013

Our great purchasing experience with Douglas Jeep Chrysler Dodge can be attributed to our salesperson, Art Hoffman who went the extra yard over 3 days to get our deal done. I would highly recommend More

by Johnpaul1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Hoffmann
August 07, 2013

Very disappointed in the professionalism of this dealership. Very SAD!!!!! I was interested purchasing an F250 from their dealership online. Spoke with Eric numerous times and assured him if eve More

by LokiLo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 22, 2013 -

Douglas Jeep Chrysler Dodge Ram responded

Thanks for your feedback. We spoke with Eric regarding your comments. Although you had expressed interest in buying the F250, there was no deposit or signature to secure the vehicle from sale. Another salesperson sold it before your appointment time, and Eric courteously called you immediately to save you from driving down here. We understand your frustration with not being able to purchase that vehicle, but someone else purchased it before you even arrived to look at it. As far as "bait and switch," we do not and did not engage in such practices. By your own definition, we would have let you drive all the way down here and then tried to sell you a different vehicle. In fact, we called to tell you the car was sold before you arrived. We are sorry that this purchase didn't work out for you, and we wish you luck in your vehicle search. If we can be of further assistance, please contact us directly at 941-484-8300. Douglas Jeep Chrysler Dodge Ram Sales Team

Aug 22, 2013 -

LokiLo123 responded

Here my response from the dealership from my previous post: This statement is mostly BS. I spoke with Eric for three days and offered to put a deposit on the vehicle. I asked directly how much. I was promptly told that the dealership does not take deposits. I was never offered to sign anything as I would have. It could have been faxed or emailed to me and I would have completed what ever you needed. Other dealerships locally pulled the same thing. They still have the vehicles listed on the websites but they supposedly have been sold for weeks now. Don't bring up things we didn't do, when in fact we tried to do. How hard would it be to say to another possible client that we have someone coming today to purchase that vehicle. Please let me have your name and number and we will call you if they turn it down. Those are the practices I use to keep my business afloat and customers returning and happy. By the way, we ended up buying from another Dodge dealership. Truck was same advertised price, gave 19,000 for my trade and we spent 7000.00 cash. I do appreciate the call from Eric letting me know the vehicle was sold, but seems a little fishy to me. Did a conscious get to someone to let me drive that far? It will never be known. If nothing else, let this be a learning experience for the dealership. It was for me!

August 06, 2013

David Shepherd was very friendly and extremely helpful. He had to get a vehicle from a remote lot for me to test drive. He made time for my husband and me to visit on separate occasions. He also came in on More

by tracytuerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 05, 2013

Our experince with Jake Bixler was pleasant. We didnt feel that typical pressure you get from most car salesman. We would buy from Jake again! More

by jeeeeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 05, 2013

Daniel Myers a very nice young man, he did good for only being on the job for a month. I don't like the price haggling process that's the main reason I don't like the dealership experience. parts department More

by markrud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 01, 2013

I had a very pleasant experience when I purchased my new truck everything went very smoothly Craig Neriem was very helpful in making this purchase painless. Thanks R Stanek More

by lstanek55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Nereim
August 01, 2013

My wife and I were truly impressed by the way our new car purchase was handled. Dave Shepherd is knowledgeable, friendly, patient, and has a natural ability to put people at ease. Dan Myers blew us away with More

by ourthirdjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 01, 2013

Art Hoffman was very knowledge and professional. Owner Greg Douglas came by and personally thanked us for buying the vehicle. Also dealer has a good selection of vehicles More

by Apmollish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Hoffmann
July 31, 2013

I went to the car dealer just to look at vehicles. Once I saw the dodge caliber, I was hooked. Jake bixler came out to assist me because the other agent Scott was helping someone else in finding a vehicle. More

by babyface86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jake bixler
July 31, 2013

The dealership was busy, with people milling around getting free hot dogs and lottery tickets, and examining the automobiles on display, but Dan Myers found us and gave us his full attention. He led us More

by NoraGeo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Myers
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