Douglas Jeep Chrysler Dodge Ram
Venice, FL
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Beware of hidden fees, no trade $1500 added, no financing with them $1500 added, dealer prep another $999 added, Why can't dealers simply give a price and then not play the "add-on" game? Very disappointed with them $1500 added, dealer prep another $999 added, Why can't dealers simply give a price and then not play the "add-on" game? Very disappointed. More
I left the dealership with satisfaction all thanks to this exceptional salesman's dedication and expertise. I highly recommend him to anyone in search of a great car-buying experience! Enjoyed working wi this exceptional salesman's dedication and expertise. I highly recommend him to anyone in search of a great car-buying experience! Enjoyed working with Darrell, he was very professional & knowledgeable and took care of all our questions/concerns. He was definitely a difference maker. More
To say this dealership is poor would be a disservice to poor dealerships. Their tiny service department is trying to service the thousands of snowbirds and permanent residents. Trying to get an appointment poor dealerships. Their tiny service department is trying to service the thousands of snowbirds and permanent residents. Trying to get an appointment is next to impossible, try at least three months out. Most times when you call you will be hung up on the first time before the operator comes on to try to direct your call. When you finally speak to one of the service people you are met with a surly if not down right angry sounding person. Lastly we get to fixing the car, if you are supposed to get it back today you really must plan on at least two days more, at least. If it wasn't for the fact that every computer readout of a problem is impossible for a different mechanic to read I would take my vehicle to Firestone but they would have to pay a 1500 fee to be able to read my vehicle's computer, I am held hostage by Dodge. I am so dissatisfied with them. More
I am thrilled with my new Jeep Wrangler purchase! Darrell took great care of us and will let everyone know of our experience with Darrell and Douglas Jeep! Thank you Darrell! Darrell took great care of us and will let everyone know of our experience with Darrell and Douglas Jeep! Thank you Darrell! More
I had a wonderful buying experience with my salesperson Yousaff. He was adept at gaining my trust and answering my questions. He sold me the vehicle that I needed, which was far more practical and I actual Yousaff. He was adept at gaining my trust and answering my questions. He sold me the vehicle that I needed, which was far more practical and I actually liked better. More
Youssef did a great job helping us buy a truck. He wasn’t pushy and showed us the vehicles we wanted to see. He has been responsive after the sale and assisted with getting a new battery out in the He wasn’t pushy and showed us the vehicles we wanted to see. He has been responsive after the sale and assisted with getting a new battery out in the truck. More
Went in indecisive about what I was going to get but I’m glad I chose this dealer. The great customer service made it feel easy and smooth for me to make my own decision about my vehicle. Youssef was great! glad I chose this dealer. The great customer service made it feel easy and smooth for me to make my own decision about my vehicle. Youssef was great! And i love my new jeep wrangler! More